Fitzroy, Australia
137 Brunswick St
N/A
+61414304069
I went in to buy a disposable e-cigarette and was disappointed that the lights were blinking and did not work as soon as I opened the package. I went back to return it and explained that it was blinking - meaning that it was "out" and dead. However, the employee at the counter explained that if it is blinking, it means that it is working fine. As someone who has used over 30 disposable e-cigarettes of various brands, I know for a fact that blinking means that it is out of puffs and not working anymore. I even smoked it in front of him to show him that it wasn't working. He said I needed the original packaging for him to process a refund and while I understand that this is the standard procedure for most products, I explained to him that I just bought it literally 5 minutes ago and obviously I'm not going to hold onto the packaging if I assume it is working properly. He was nice about it and let me take a new e-cigarette, which worked fine (and for further clarification, it was NOT blinking meaning that it was working). The employee wasn't rude at all but I was extremely disappointed and annoyed that 1. their products weren't even working in its new packaging 2. he barely had any knowledge of the products and gave me false information about the "blinking lights" on the e-cigarette.
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Very good service without even having to ask
The best prices for tabacco !
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