Essendon Fields, Australia
91 Bulla Rd
N/A
+61 393515500
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Men's clothing
I would like to give a massive shout-out to Heather based on today's experience shopping at RSEA Essendon Field assisted by Heather. It was my first time shopping for safety equipment and I was completely lost. I asked her for some vests and I continued to walk and shop around until the moment I passed her again and she offered to pass my shopping basket to her when she saw my basket was so full. After that, she helped me with everything I needed for the rest of the shopping. She helped me to choose my correct size for my boot, offered me help, she suggested her best product based on her experience, she even advised me how to look after and use it properly. She was very helpful, friendly and amazing. I would love to shop here again to meet such beautiful people helping me.
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Came by on sunday, been here a few times and had good experience but as i walked in, an older woman told me straight away I only had 10 mins left until they closed, and came over to me again when i was getting boots to tell me they were closing soon and opened the next day at 8 if i needed anything else. Girl who served me at the counter was lovely but i felt a bit rushed by the older woman and made me uncomfortable. Ok experience
Hooray for Heather. Thank you for your awesome service yesterday. On site w very safe extremely comfortable boots on today ... for the first time in years. Thanks for all the time spent trying different brands.
Lisa & Mark were both amazing! I was running late and my partner needed work pants for the next day as the ones i needed to swap were a size big. I called RSEA Essendon and Spoke to Lisa who then organised the right size. It was past 5.30pm, both staff members Lisa & Mark both stayed & waited for me to get there after hours so i could swap for the correct size. Lisa and Mark were both helpful and honestly very upbeat considering they were at work after hours! I am so grateful they waited and it was the Best Customer Service i have had in a while. Thank you both again and RSEA are a lucky Company to have two employees who go that extra mile!
First time customer, ordered click and collect which was very easy. Mike called me to let me know my order was ready, and then Mark kindly bought it out to my car. Thank you I appreciate your time!
Absolutely Worst Experience EVER went in last saturday with my husband, no problem, signed in shopped around, no problem. went in there today with my husband and my 6month old son, was refused entry. the lady was so rude, didnt approach me in a nive manner, just came up to me and said sorry we cant allow you in, only one person, mind you there was 2 guys shopping no worries. ABSOLUTELY DISGUSTING, the lady behind the register was lovely, the older lady was beyond rude, NEVER SHOPPING THERE AGAIN.
Friendly, welcoming and helpful staff : )
The guys down at RSEA Essendon Fields we’re very helpful with my purchases and when I left my credit card in the car park they went and looked for it at had it ready for me when I came back. 10/10 service very thankful.
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