Epping, Australia
Tenancy 4/330 Cooper St
N/A
+61 388033656
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Nice place bought a outdoor BBQ FRIENDLY staff....... Good place for BBQ lovers
like
Nicely laid out store with clearly labelled and priced items. Bought a Table and chair setting and organised pickup from another store with no drama at all from a smiling friendly salesperson who was familiar with the product and was able to answer our questions promptly. Got a good deal as well with a great discount so very happy.
Worst after sales service, i have come across.
I will never deal with this store again!!! We ordered an item in the first week of November 2020. We were told it would take 3 weeks to arrive. After 3 weeks we decided to call and find out where the item was only to be told they would find out by contacting the sales representative. Another week went by with no phone call back to us so we called again only to be told they would find out what was happening by this stage it is now 4 weeks so after no phone I called again and a note was going to be left for the manager on Monday after another week still no phone call as this was an xmas gift we had now thought it was not going to arrive!! Not one phone call was made to us at all from anyone from the store. I then called head office and this seem to get the ball rolling!! After the first 2 calls I made this item had not even been ordered the lies we were told was unbelievable as I was in contact with the company!! We were then told it would not arrive before xmas it was disappointing as we ordered so early!!! Eventually it did arrive on xmas eve so the mad rush was made to collect the item all after I had to purchase something else to cover the gift. I was not impressed at all with the service!!! If they had actually taken the time to call me fine but not one phone call was made!!! Do yourself a favour don’t order from them ever!!! And make sure you call up and get some sort or confirmation or better still order directly from the company which is what we wished we did!!!!
This new store is amazing! Best range of products with excellent customer service.
Very helpful informatic empployed staff.
Getting low on stock they need to buy more pallets for the treager smokers
Great place to Shop for BBQs and fire place and more, great service.
Deli
The best companies in the category 'Deli'