Embleton, Australia
7 Fonts Pl
N/A
+61 893799000
I had wonderful experiences of this business 4 years ago when having my aircon repaired, so came back, but was very disappointed today when the technician was unfamiliar with the aircon unit and took a long time to find online help, which after a long time directed him to the the fault I had already told Austec about, so I knew was a problem (and had sent Austec an email including this information) . He did additionally find the gas was low to his credit, but I was left with a low level of confidence and with no resolution and (for me) a large bill. I'm unhappy.
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Excellent service, Very efficient , Honest, Polite, tidy and helpful. A great service . Highly recommend them. Unlike my last encounter . These people are wonderful to deal with .
Professional, punctual and resolved our complex electrical fault in one visit. Great communication from booking to next day follow up. The electrician who came out was friendly, courteous and so tidy. Cannot thank you guys enough ! You have a great team and helped us out at very short notice. Very rare to find this level of expertise and service anywhere these days.
Had a great experience with the Austec Electrical guys. Recently, they installed two split aircon units and replaced my spa pump and motor. The techs were on time and even called me a half hour before they arrived. The job was quite complex and they worked tirelessly finishing well after 6pm. Other than the fantastic work ethic of the techs Andy and Jake, I was impressed with the quality of workmanship and attention to detail that they applied to my job. Being a tradie myself, I am always happy to see tradesmen that are prepared to take a little more time to make sure the job is done to the highest standard. Going on my experience, I would definitely recommend Austec Electrical.
Phenomenal customer service, quote received quickly and with very reasonable rates within an hour of requesting. They came out same day, identified the issue with our aircon and had the parts ordered and the unit repaired within three days. Delighted, would highly recommend and will definately use again. Good genuine honest company. Thanks Guys
Dealt with John directly and he was very prompt and accommodating. Had the pleasure of meeting Andy for the service of our two split systems. Very professional and great value with no fuss. Highly recommend
Excellent service from beginning to end. A big enough company to have lots of Electricians available, hence able to come out the next day (unlike some others that had wait times of up to 3 weeks to fix an aircon fault in the middle of summer in Perth!) but small enough that you get delightfully friendly service from the same person answering the phone who remembers your name and the issue at hand. Very reasonable price as well as being fast, reliable and professional.
I cant speak highly enough about this company.....I had a problem with solar panels that another electrician fitted and did not do a proper job...so I called Austec Electrical to come out and please check and do a report...they did and thanks to them my solar panels were up and working within 24 hours and the job was fixed correctly and safley, I would highly recommend Austec Electrical , there staff are fantastic to deal with too
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