Edgecliff, Australia
Suite 5, Level 1/100 New South Head Rd
N/A
+61 476259277
DeliveryIn-store pick-upIn-store shopping
Awesome prescription glasses and the sunglasses, very affordable too. They are definitely worth my money. I love them all. I am planning to order again because I just couldn’t resist these beauties. Wonderful customer service as well, updates about my order are on time. No fuss, no hassle at all. Superb service of all time.
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Excellent purchase. Thumbs up to Optically, for your excellent customer service. I am impressed with how they handled my order, the packaging was great and secure. On time delivery, no stress at all. Thanks for these awesome glasses, they fit me very well and very light as well. Great for daily use
Shortly after writing a negative review Optically were in touch to attempt to make good on things. They have done as was agreed, and as such I've moderated my review here. It is true that they failed to communicate well and failed to take responsibility for my lost glasses (and despite what Francis implied in the response below, the return package was incorrectly addressed by Optically - i.e. the root cause was Optically's error, not AusPost's or mine - and I had to escalate with a complaint to Fair Trading before they acted), and you can judge for yourself whether you think receiving "dirty" glasses (ref. pic) is indicative of fantastic quality. However, they eventually did offer a satisfactory resolution, so credit where credit is due. And the lenses and workmanship appear to be fine to me. I will commend Optically's staff member Supriya for stepping in, going above and beyond to redress Optically's otherwise sub-par service.
No joke, the glasses that I got from them are legit and with excellent quality. Plus I only got it for an affordable price, I am very impressed. Not to mention their delivery was on time as well, great job. No damages with the product, it was also packed securely. Thanks again for the wonderful service.
Terrible experience. It has taken over two months to receive my glasses. Customer service has been OK, but clueless with poor results. I finally received them yesterday, but they didn't seem right to me. Today I took them back to the store where I had the eye test done and they put them through the Lens test machine. The glasses are wrong wrong wrong. One eye for reading the other eye for computer! So frustrating.
Gorgeous high quality glasses at a very affordable price. I couldn’t believe it, I wish I had known you sooner. It is really the best, and I love that you have so many available frames to choose from. Great deal, I will surely purchase again from you. More power to you and your team
I ordered some glasses here last month for me and for my son. I am impressed, my order was delivered on time, no hassle at all. And the glasses perfectly fit us both, my kid totally loved it. Very comfortable to wear, and worth the price as well. Thanks for the great deal and for your impeccable service
The package arrived within 10 working days as promised. No hassle at all with the transaction, they were very easy to negotiate with, and answered all of my inquiries as well. Excellent customer service and the glasses are amazing, really a great buy considering its affordable price. I highly recommend this to all of my friends and family.
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