Brisbane City, Australia
Level 23/127 Creek St
N/A
+61731234031
Wouldn’t even rate one Star Jim Fournarakis Senior account manager is rude and hides behind his keyboard as a accounts manager pick up the phone and talk to people ,,, also when referring to people they are not she’s , address them buy there name , this company has given me anxiety and quite frankly it’s like harassment!!!!! You should feel so ashamed of yourself as a company!!!!
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I'm a client, and everything is fine while they are taking commissions for your referred debt, but they seem to have forgotten who the client is - they treat you like a debtor. They'll settle debts and then take a higher commission leaving the client with a realised loss while they take a fattened profit. In my honest opinion it's unethical behaviour and I suggest if you're a business looking for a debt collection company you look elsewhere. The staff are OK, but the management and lack of customer service at the top really let this company down. Avoid!
ecollect provide a fully professional services. every possible effort was made to recover outstanding invoices which I had given up all hope. ecollect also vetted my terms and conditions free of charge and provided with the relevant clause to enable cost of recover. Regards Alan Howarth Director of Qualify Group.
Talk bs in their email. Make sure you dont even bother making contact with them and go with the company direct
Not even worth a 1 star!!! They can't prove to you the debt people owe, very very dodgy with payments, there is no end, they just keep taking and taking.. KEEP CLEAR!!!!
Excellent collection agency. The first one I have used to have any success and on a no win no pay basis. They got my money with no fuss and kept me up to date the whole way. The fee was fair and as agreed. Other times I have used collection agencies they were useless. Ecollect is the most efficient ones I have ever used. Very happy :) Paul @ Brisbane Automotive Service, Kedron
Great service, very helpful. Highly Recommend any day.
Dodgy business doing dodgy things, do not pay them any money for "over due gym memberships" "overdue video or DVD hire" etc, read the reviews and other google posts about this company. I had an email from them claiming over due fees from more than 10yrs ago! They provided no proof and yet they continue to hassle me. VERY UNPROFESSIONAL SCAMMERS!
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