Richmond, Australia
Shop SP002 Burnley St
N/A
+61394214390
I have been shopping here for years, they have a good selection of games, consoles and accessories. There is also a good selection of toys and other merchandise from a wide range of games, which my kids love. The staff in store are very helpful, and you can order online and pick up in store if you need to.
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Called up to ask if they had an item. " does it say we have it on the website?" was said to me. I explained it also says to ring to confirm stock levels. Male staff, told me he couldn't check cause there was 10 people in queue, and I should just order it and find out if the stock was there. Pretty rude to be honest. Went and collected the item 30 mins later, no one in store, except staff. If you're that busy with customers, don't answer the phone and get snappy with me chump!
Excellent value buying some second hand games. The guy behind the counter was very helpful and asked me if I play online because one of the games I was buying was online play only.
"Great service and prices"
In most cases it has been a very good service, at least when it was face to face. With current restrictions they are not exactly helpful with the click and collect and apparently get easily annoyed when someone is asking questions. Trying to get a refund for an order due to the rude staff, I'll try Jb HiFi.
Had a friendly chat with good incites to my queries, great customer service :)
Great service and really friendly staff a little bit over priced but wat isn't these days and u earn points everytime u buy and trade in. EB also price match if a game is cheaper than there store. Example I saw red dead redemption 2 was 79 at big w but EB were selling the copy for 100 so I got 20 off with points I can't go wrong
I visited the EB Games store in Richmond today and I wanted to recognise Kyle on his excellent customer service which he provided today. I had a very unique and specific request and Kyle was very patient and offered multiple alternatives until I found the perfect fit. Thank you Kyle for going above and beyond.
Deli
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