Castle Hill, Australia
2/58 Cecil Ave
N/A
+61 296332244
Toilets
Wheelchair-accessible toilet
Dr Guy is a wonderful caring professional specialist. However, his secretary was very rude and unhelpful during a recent stressful situation. This should not reflect on the services he offers.
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He has looked after me for over 20 years. Great Dr who knows how to relate to his patients.
I am very disappointed with the quality of service I received today from Dr. Duncan. I came in to see him with a referral explaining my medical history, in it is a report on my kidney cancer surgery twelve months ago and bloood test results with a cholesterol reading of 8.4 and Albumin 51g/l I raise my concerns of palpitations, dizzy spells, headache, pain on my chest and jaw, I was in his room for five minutes he then asked me to wait outside that the nurse was going to do a stress test on me. After the test I was called in again, Dr. Duncan failed to diagnose any of my symptoms, he said to me that my heart was strong and that I should see a physiotherapist. I then asked what about the dizzy spells? He replied "Oh that probably you low blood pressure" I then ask him, how about the Albumin reading? He said "I don't know" I also asked about the palpitations? He again dismissed my concerns, five minutes later I walked out of his room confused and total disvelive. Facing a 450 bill for a ten minutes consultation. Not happy. I am seeking a second opinion from another cardiologist and my GP. The single star rating is for the nurses that did the stress test. I rate Dr. j Duncan a 0
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