Melbourne, Australia
U04/3 Southgate Ave
N/A
+61396868411
Excellent customer service and very helpful staff. Always willing to go the extra mile.
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Great location, store is a good size. It’s nice to flip through the cataloged coins and notes that aren’t on the website. Discount table and baskets in store. Friendly and helpful staff.
Nice selection of coins, stamps and medals. The baskets on the sale tables are fun to dig through. The staff are friendly and helpful.
I have bought from this company in the past both at auction and via web. Experiences have been good to very good. I however recently sold via their Auction process and was appalled and totally disgusted at their cavalier attitude and failure to act in a professional or responsible manner. Their processes and promises were flawed is an understatement. They did nothing they promised. They did not give their terms and condition as per their formal receipt of my coins, they promised to post them out (5 months later still don't have it). Their valuation team and how the items were to be sold (As lots or individually) was never discussed with me. They did not advise that their percentage for sale was increased depriving me of sale income, they did not contact me any further. I followed them up prior to the auction, Tony Gordon didn't ring back - instead i got Sean who advised they sent my information to an address different to what i had advised in writing and was on the receipt documents (i hadn't lived at that address for 10 years! Sean had no idea why they did that - and no apology). Although i gave them the correct address again - they still didn't send me anything! And i again tried to contact to find out what has going on and they NEVER rang back!!! I had to chase and chase these people until i got a call from Tony Gordon who said "wait wait wait - let me email you something" which i did get, only to find that they missed a unique (not hugely unique but not the norm) coin in one set and disposed of some sets i would NOT have sold had i been informed of what they would estimate the value. My recommendation - I WILL NEVER USE THEM EVER FOR AN AUCTION. I am still awaiting advice as to when they will pay the proceeds of the auction - they haven't responded to my email and its a week later from the email request. NOT PROFESSIONAL - LOVE TAKING MONEY - YOUR MONEY.
Felt like i was in an episode of Pawn Stars. Was told that my 1862 half sovereign was maybe worth 1000 and they offered 500. Took it to Edlins in Canberra who gave me excellent service and sold it at auction for 4,300.
Very helpful staff who assisted in me finding the perfect gift for dad!
Friendly and helpful!
Downies Coins Melbourne-Southgate,Southgate Melbourn, Shop UO4, 3 So.. Are one of the best. In Australia - Rating 10/10
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