Smeaton Grange, Australia
7 Exchange Parade
N/A
+61 246470188
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Due to covid it is appointment only. Appointments were on time and the staff were helpful and knowledgeable. Excellent range. Take home samples were available and those that weren't are being ordered for me. They made choosing tiles and carpet a very smooth process.
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Forget this place. They're only interested in trade clients, and they don't like the general public. Take your business elsewhere.
great selection of tiles and helpful staff
Limited range, staff always in a rush for you to select tiles for the whole house in 1 hour and get the hell out of there. Prices are ridiculously expensive! Everything is an “upgrade”. If you ask for colour match grout, expect to pay thousands of dollars (for each bathroom)! A money making scheme to rip you of. Since builder forces you to use them, you have no choice but to put up with this pretty ordinary experience. If you ask a question or advice, it’s like an interruption to them. Definitely not even trying to help. Just doing their “job”. Building a new house is someone’s dream. The customer has to live with those tile choices for years. A bit more love and care would have been nice. Can’t speak for their quality of workmanship, I guess we will find out soon enough.
Kaila provided me great customer service and showed me a range of tiles and even helped me with colour matching. She is a friendly, caring person and very hardworking .
Our builder sent us here for our tile selection. Great friendly service with a wide variety of tiles to choose from.
The staff members at Dons Tiles were unbelievably helpful. We have built before and new what we wanted in carpet, kitchen design and wall colours, but knew that the tile selection would be the most difficult selection we would have to make. In fact it was the easiest, which was due to the staff members assistance. Highly recommended Many thanks!! Bretto
Deli
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