Platinum Strata Community Management

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Docklands, Australia

pscm.com.au
Facilities Services· Property management company· Business administration service· Business management consultant· Condominium complex· Property administrator· Property maintenance

Platinum Strata Community Management Reviews | Rating 4.5 out of 5 stars (8 reviews)

Platinum Strata Community Management is located in Docklands, Australia on 210/673 La Trobe St. Platinum Strata Community Management is rated 4.5 out of 5 in the category facilities services in Australia. We are a Docklands based Owners Corporations Management firm specialising in managing a large portfolio of high rise buildings located mainly within the Docklands precinct and around the Melbourne CBD. We recognize that by being locally based, there is a distinct logistical advantage in being able to offer that onsite assistance that can be a real benefit to all Owners Corporations. Our licenced managers, with diverse professional backgrounds, recognize the importance of continuous professional development and updating their professional standards through accreditation by the peak body governing the industry, Strata Community Australia. OUR DIFFERENCE We believe that Strata Management is not just about managing buildings but about leadership in building communities. Fostering Community Spirit We believe strongly in the reality of building a neighbourhood that is empowered to create and enhance the right community spirit together with a sense of wellbeing among individuals within. We believe that through a well-planned concerted effort, strata building communities would be a means of achieving social justice, community well-being and achieving a positive impact on otherwise disconnected individuals. Training Programs for All Stakeholders We believe that ongoing training programs and activities will encourage owners to make a positive contribution in fostering community spirit. This will equip each stakeholder with the understanding, knowledge and skills to follow protocol required in governing high density strata communities. Management and Cost Efficiencies We believe that each Owners Corporation can achieve significant management as well as cost efficiencies and through the use of a truly collaborative online strata management systems platform which promotes technological cross partnering with other service providers.

Address

210/673 La Trobe St

Phone

+61 390392000

Company size

11-50 employees

Headquarters

Docklands, Victoria

Founded

2014

Service options

Online appointmentsOn-site services not available

Accessibility

Wheelchair-accessible entrance

Open hours

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Tim Coulson

I have personally been dealing with Platinum for a number of years now. Achini Fernando has been our latest manager and she is always quick to respond to my emails and is always a great help in dealing with our Admin requirements. Achini has many clients to deal with but she manages her time well and makes me feel that we are a priority client. Obviously, the bulk of the tasks have to be dealt with at a committee level but her assistance at an admin level is invaluable. In dealing with the recent replacement of our front 3 balconies she, and the engineering team from Platinum were extremely helpful,

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Rachel Bernardo

Absolutely useless. Only good at sending invoices and do not respond to maintenance requests, emails, phone calls. Very dodgy. Disgusting the way they treat owners not to mention same treatment to real estate agents managing property. Beware!

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evelyn formica

I have been dealing with Platinum Strata as an apartment owner and Member of Committee for over two years. Platinum have recruited more staff with expertise. and actions and communications are timely. I have always found them to be responsive to my calls and issues I raise. I have dealt with other companies doing similar work and Platinum certainly outdo them in their professionalism and communication.

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Emma Racky

Working in the Real Estate industry can often lead to problems that are outside of the Agents control, so a strong Owner’s Corporation is vital. In all my dealings with Platinum Strata Community Management I found them to be extremely responsive, proactive and honest. Any queries have been answered promptly, their employees are knowledgeable, available, and willing to give sound advice.

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Vogu Signs

Terrible, no lights in the corridors I nearly fell and broke my leg, rang them 5 times and they never return calls

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Guy Palmer

Inept.... Platinum SCM fail to be able to manage anything. If you enjoy being driven to distraction by having to hassle for the most basic of maintenance jobs to be organised for your Body Corp then this is your company. Your calls are never returned, your emails fall on deaf ears and the maintenance people that they use don't show up. You will need to chase them for everything and you will then wonder why you are paying them to do the job that you have now taken on yourself. If this sounds like the kind of company you would like to work "with" then sign yourselves up but if you prefer a company that actually does the work that you are paying for you may be better served by spending your money elsewhere.

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Toni G

Rude, incompetent and dishonest. The receptionist yells, hanging up mid conversation and the accountants refuse to send you YTD statements. The faulty tower of Body Corp services.

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Katie P

I have had numerous dealings with Platinum Strata (as an owner occupier) - mostly with Viduni Fernando - and have been extremely impressed with the company's professionalism and care. I've experienced service and communication well above and beyond what's expected and I enjoy working with them. Extremely fast in responding to correspondence and have been surprised on a number of occasions with additional services and updates. Highly recommended and thank you Viduni and Platinum Strata for being a trusted place to get issues settled quickly (when builders/building management aren't being helpful).