Wendoree, Australia
1/7 Builders Cl
N/A
+61 1300347397
Wheelchair-accessible entrance
Surprisingly good. In these challenging times I have low expectations. I placed an order from a vendor on Sunday and received it via this Courier service just 2 days later. Every other product I've ordered even two weeks earlier are still in transit somewhere, but with different couriers. Many thanks Direct Freight. Really appreciate your service
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My item said it would arrive on the 6th April 2021 and it actually did. Thank you
I wouldn't recommend this company.... I have spent a number wasted days at home waiting for deliveries that have never come when the are expected to... No phone calls, no explanations... Very poor service. Only giving 1 star because I can't give less... Funny thing is the company motto... "When it's urgent". I think the last part of the motto has fallen off the wall "go get it yourself"
You will die from old age before getting your delivery
Item left a warehouse 140km away from my address on Tuesday (consignment number provided at 9:00am). Tracking on Direct Freight’s website advised delivery on Wednesday. By Thursday (and after numerous calls to Direct Freight and waiting at home each day) item still wasn’t delivered. Was then advised delivery after 4pm Thursday and that the item was “on board”, but that the driver had a lot of deliveries. Again waited and still no delivery. The tracking now says “undelivered” at 5:30pm on Thursday with a “depot scan” shortly after??? It’s now Friday (public holiday - Direct Freight will now be closed until Monday) and I’m still waiting for my item from a company with the motto “when it’s urgent”...I paid 26 delivery fee - it would’ve been easier to drive and get the item myself.
Need to revise from 'when it's urgent', to 'when you could drive down and pick it up yourself faster'
Website says items available to pickup between the hours of 8am to 5pm. Arrive at depot at 3:15 and place is closed. Ring help desk to then find out I have to wait 45mins before someone is at depot. Great setup your running here. Not!
Well as far I can see by the track my parcel as now been in W/bool for the last 2 days that is unacceptable as far as service goes NOT Happy AT ALL
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