Deception Bay, Australia
Unit 1/5-7 Imboon St
N/A
+61 1300 739 355
Purchased a Solargain roof mounted solar hot water heater with electric booster in 2018 as a replacement for a gas hot water heater and am very happy with the purchase. My only recommendation for anyone considering these systems is to get a timer installed too. Otherwise you have to manually turn on/off the booster if your looking to minimize electricity usage. I'd also like to call out the after sales service as excellent. I had a minor issue at installation time where some drainage pipes were run in an inconvenient place, and again this year where I had a problem with the booster. In both cases the Solargain team sorted it out really quickly.
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Came to SolarGain via SolarQuotes website after I pulled the pin on a very cheap quote from SPN. SolarGain were very easy to talk to and gave me alot of advice. Quote as a bit higher but I felt more comfortable with them. Also the fact SolarGain are a CEC accredited Solar Retailer. Only negative is after the initial phone call and the supply of the quote I emailed back some questions there was silence for almost 2 weeks. However to their credit, once they got back in touch and sorted out all my questions they were able to offer and install date within just 1 week! (AND no Deposit!!!) The install was done 2weeks later (at my choice) and everything went well. They layout was what I wanted, the inverter was installed nicely and neatly. The electricians were both very nice and professional. I opted for the Zeverlution 5000 inverter. Its now happily cranking out 4.98kW peak, and 30kW-h on a sunny Autumn day. One of my favourite things is the cloud based phone app. The look, function and history data available is very good. Tip: If you have a Samsung and you try to use the ZeverCloud app and its crashes straight away, download the ZeverCloudSMA app instead. Would recommend and use again.
Had a great experience with every interaction with the Solargain team from first call through to install day!
Great system good value for money and clean aesthetic installation.
Fast delivery and install. Happy with the job done
My experience with Solargain was first class. Having Graham as our dedicated contact from quoting through to installation made the process seamless. I knew exactly where we were up to at every step. What I appreciated was receiving advice on topics that I had not even considered, like options for what to do with my hot water circuit (timer vs. controlled tariff). Great service!
Tram at solar gain were very professional and quick response time to any questions I had. Installers were very professional and highly recommend solargain
I would highly recommend Solar Gain to people who are considering installing a solar hot water. The Customer Service is outstanding and we have received significant amount of follow up feedback once the job was completed goes to show these guys are passionate about what they do. The price was very competitive fact other companies could not match what solar gain was offering especially being based locally. We also received our electricity bill and we have noticed the difference.
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