Carlton, Australia
95 Elgin St
N/A
+61393472569
My first visit for a haircut at this business was 6weeks ago and was really pleased with the customer service and the finish on my hair. Staff are very friendly and helpful. I am looking forward for my second visit soon. I'm happy to recommend this business to anyone who's looking for a very good hair salon in Cranbourne, Clyde, Berwick areas.
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Terrible experience!!!! I asked the stylist for layers, she gave me a totally straight cut ("like Cleopatra"), and when I asked again she rolled her eyes at me. Then she proceeded to completely butcher my hair. Photo attached--there's absolutely no way this passes as a halfway decent cut.
Megan was absolutely kind and well experienced My hair was damaged and I thought I’d have to be spending over hundreds of dollars!! But wow this place is experienced, affordable and well serviced. I was helped into what look would suit me best and I love my hair now! It’s completely fixed, the hair cut and colour suits me so well thank you!!
It was an awesome experience, from booking to the payment the service is excellent and professional and the price is very reasonable for such service. strongly recommend them.
I called them before getting a Groupon voucher and I was told they don't have any availability for this month. I was told it is just 6 dollars more, you walk in and we charge you 25 dollars. Later, next day they were available full day on Groupon. They change their availability to get you to walk in and not get a Groupon voucher. Later, I got a Groupon voucher and so would most of you. Their customer service is okay, they are welcoming and make you feel comfortable, but their hair-cutting capability is amateur, and probably as for a hairdresser, hairdressing skills matter more than customer service. I got a voucher from Groupon and basically it covers nothing, anything you show is an extra 10 dollars for a style cut. I ended up getting my hair trimmed at fade 2, but that was not done properly as well. I could have done that myself, two minutes of lawn mowing on your head and that's it. She did not even finish a haircut, I had my forehead hairline and the back of my head trimmed unevenly, I asked her to do it with a razor to make it even and they said they did not have a razor, which barber shop does not have a razor? I am really disappointed with the service provided. It is basically a buzz cut that too by unprofessional, if you are spending 19 dollars here as per Groupon, you might as well do it yourself. Most of the professional hair dressers would charge you 20 -25 dollars for a buzz cut, so I believe you are better off there.
What a blessed day, to find a Hair Salon that offers you excellent service and a hairstyle that makes you feel good about yourself, walked away with a smile on my face. Mel and Meagan are gifted in their abilty to transform ones hair from ones comfort zone to a WOW FACTOR. Upon first walking into the salon, they greet you as a family member, with open arms. sitting you down, they spend QUALITY time going over what you wld like done to yr hair. Their professional conduct and expertise in communicating to you yr needs and their application in how they will achieve that style you are after reassures one that you are in safe hands. my final words are: LOVE LOVE LOVE whst you did to my hair, highly recommed this blessed Salon. definetely will be going back. THANK YOU MEL AND MEAGAN for listening to my needs, you both are credible hairdressers, with great morales and values. You treated me with utmost respect. you gave me yr utmost personalised attention. I WILL BE BACK!
Today was my first time visiting this salon, I had Sana do my hair and I was extremely happy with the results! She was very professional and thorough, she done a fantastic job on my hair and I'll be very happy to return to have her do my hair again, thanx Sana your the best!
Owner recently changed hands to an owner with no hairdressing background which would explain my first experience here. Although the owner was nice, a fresh out of TAFE student was paid to fill in for the senior hairdresser on the day I was scheduled. She was extremely rude, did not blow dry my hair (I left with flat and wet hair) and could not do haircuts other than basic shaved. I can not comprehend how you would expect to charge the same price for a subpar service. Head massage was also rushed and this place uses Pantene among other budget supermarket products, despite claiming their service is worth 110. The second time I went here was better with an actual hairdresser but definitely not the high end experience this studio markets itself as. Appointment was rushed and my haircut did not look as I wanted nor was my hair blow waved. Having worked in hairdressers, I can say this place will be out of business in a few months. It’s relying purely on one senior hairdresser, decorating itself as a punk/hipster salon but with questionable music and questionable staffing. It needs serious reworking before this can be a viable business.
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