BM Spares European

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Dandenong, Australia

bmspares.com.au
Auto parts store· Used auto parts store

BM Spares European Reviews | Rating 3 out of 5 stars (8 reviews)

BM Spares European is located in Dandenong, Australia on 209 Princes Hwy. BM Spares European is rated 3 out of 5 in the category auto parts store in Australia.

Address

209 Princes Hwy

Phone

+61397916822

Open hours

Mon
8AM–5PM
Tue
8AM–5PM
Wed
8AM–5PM
Thu
8AM–5PM
Fri
8AM–5PM
Sat
Closed
Sun
Closed

...
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B

Barry Harris

I check their price on ebay 440 for this part, I ring their contact number and inquire, and price me for this part 700! I mention about their price on ebay. And his making excuses! Not honest people! Definitely wont recommend to anyone!

H

Hank Bruger

Very profesional, made sure i had ordered the correct part. Part recieved by me was clean, labeled and had all data required for successful installation in my car. Great experience!

A

Anthony Koster

Top Parts. Service and advice. Happy to deal with

B

Brett O'Sullivan

Very easy to deal with. Honest fair prices Happy to recommend.

A

Asymmetric

I have never, ever dealt with anyone so rude!

K

Kelly

I rang BM Spares looking for a part, which they said they had in stock. When I told them I would come down and pick it up I was advised that they only accept credit card payments prior to pick up. Against my better judgement, I paid for the item over the phone and we picked up the part. When we got the part home, it was incorrect. I rang BM Spares who seemed to not believe me until I provided the VIN number of the vehicle, their part number and the part number from the part in our vehicle. Two hours later I received a return call telling me I was right (well, yes) and that they didn’t have the correct part in stock. At this point, I requested a refund, which they said they would process once the part was returned. We returned the part the next day. It took a week, 4 phone calls, many excuses (we’ll follow it up, we’ll follow it up and call you back – apparently they were too busy to bother, accounts manager is not in) and me losing my patience before they returned my money. Funny how they could take my money same day but not return it for a week. The lack of customer service, the arrogance of the staff. I know this company has been around for years, and my one review will probably just make them roll their eyes and not care, but this review is for future customers, not them. Please be cautious if you intend to do business with these people.

J

John Singh

Very very rude sales person has no customer service and will definitely not be giving these guys my business.

J

Jin Zhou

I run a workshop and called to enquire a few times. Only 1 of the staff was polite and has time for you. All the other ones I dealt with sounded like they have no time for me. Not helpful and willing to help.