Elsternwick, Australia
Shop 1/242 Glen Huntly Rd
N/A
+61 395231777
DeliveryIn-store pick-upIn-store shopping
I recently bought all my lights here for a house renovation. Igor is super knowledgeable and helpful - he is a skilled lighting designer who even referred me to an amazing electrician. Highly recommended for quality, reasonable pricing and expert advice.
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Poor customer service. Walked in ready to drop several thousand but was uncompromising on custom making. Able to make what I want but not prepared to source new timber for it, only use what was in stock .... After showing me example piece he made. Alternatively wanted a stocked item edited... So simple, could do it myself and was happy to pay big to save me the trouble... Wouldn't. Recommend suss out your customer before telling them something is too difficult or too expensive when I was quite prepared to get charged 1000 eachoth on a 300 stocked item... And I needed 2 !!... Plus needed at least 6 other 200-500 lights. But never mind, I'll buy those at a store that's prepared to make my minor alterations for me.
Ordered from them twice now. The first time i made an error with my order (my fault) and they spotted it and called me to amend and offer me a refund on the product i mistakenly ordered. So so helpful. Cannot be faulted.
Great service/advice and very competitive prices
Initially they made a mistake with my order which I was disappointed with, however they went out of their way to rectify the situation at great inconvenience to themselves. I am very grateful for the effort they went to and I would highly recommend this business
Excellent product range for every budget whilst also competitively priced. Service has been exceptionally good too! Received great information and support at every step.
The best lighting shop I have been to in Melbourne. The guys there provide good consultation on products and lighting plans were great
With no disregard to other people's point of view, I find David very helpful and accommodating when I got to their store, Also more than willing to shed some additional info about modern pendant lights to help out with my due diligence....i appreciate it
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