Crows Nest, Australia
99 Willoughby Rd
N/A
+61 294391504
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible entrance
After undergoing major surgery, I went to Day Night Chemist in Crows Nest to get my scripts filled for pain relief. I was given the wrong dosage by the pharmacist (only included two tablets in the packet instead of the prescribed 20) but I was charged full price and only realised the mistake the next morning when I went to take the pain relief. When I returned to Day Night to sort out the issue, the same pharmacist was incredibly rude, dismissive and unapologetic for his mistake. Truly awful customer service and a real lack of patient care and I can see why they have so many poor reviews, not to mention they are overpriced. Definitely will not be returning.
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Terrible customer service standards, rude older woman, overpriced. No thanks I'll go to one of the many other chemists is crows nest.
Rude chemist with an attitude of not giving a care for customer service. Tried to charge me 19 for a prescription I usually pay 8 for. When I told him this he basically told me to go there instead then, not even willing to compromise or provide an explanation for the extortion cost. Be careful!! Don't always pay what you're told - do your research or you will be taken for a room. Won't be returning, a lack of customer service is a pet hate of mine
I have used this chemist for a while now. They are always open when you need them, have fair prices but will also price match, and have super helpful and friendly staff. I would love if they had an online store but I can’t complain about what they do have on offer.
A reliable chemist with friendly staff. The pharmacist’s are always really helpful. For a small price you can also get a medical certificate if you’re off work sick and get some scripts - go to the back of the pharmacy to the counter.
Relieved that chemist warehouse is coming to the area after dealing with very rude staff here. I dare say they are dangerously ignorant of the medications they are dispensing as well.
Staff are nice but I paid for the same medicines for 3 times the price. Just got out from a hospital and that’s not very nice to be ripped off by my local store.
The pharmacist with shoulder length black hair and glasses needs a lesson in customer service. She had the worst attitude for no reason and I am extremely disappointed with the service we were given.
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