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Green Shiso Japanese Restaurant

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Cronulla, Australia

greenshiso.com.au
Japanese restaurant· Sushi restaurant· Sushi Bars· Japanese· Gluten-Free· Restaurant

Green Shiso Japanese Restaurant Reviews | Rating 4.5 out of 5 stars (8 reviews)

Green Shiso Japanese Restaurant is located in Cronulla, Australia on 87 Cronulla St. Green Shiso Japanese Restaurant is rated 4.5 out of 5 in the category japanese restaurant in Australia.

Address

87 Cronulla St

Price range

$$$

Phone

+61 295384342

Service options

DeliveryTakeawayDine-in

Amenities

Good for kidsHigh chairs

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seating

Offerings

Healthy optionsSmall plates

Open hours

...
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M

Miss Piggy Explores

We had dinner here on Wednesday night 10.03.2021 to this restaurant in the heart of the shire (Cronulla) only 5 minutes from Cronulla train station. We queued up to get inside, the lady guided us to our table and provided us a high chair for my nephew which was very good, very accommodating for me and my family however the lady walked away and never returned. She didn’t take our orders, so we sat there for nearly 10-15 minutes without a menu, so we sat there looking at each other’s faces well over 15 minutes! So I was so frustrated, so I asked her “Where is the menu? Can’t we order our food?” The lady just said “there is no menu, you need to order though your phone via the QR code” then she walked away, she did not even attempt to help us!! Not so attentive and what if we didn’t have our phones or internet? Then what next? She thought we had our crystal ball so we could read the future. No lady! You need work on perfecting your customer service, not driving customers away and them wait! And please educate all the customers and everyone’s faces that night looked totally confused. I understand that this is due to the COVID-19 pandemic situation, but it can be so inconvenient if you know what I’m saying! It took us well over 20 minutes to put our order in as we had internet issues etc. I was not please with the whole ordering process. The lady didn’t even take time to educate us, instead I had to cry out for help!! Anyways, the food was amazing! The sashimi & oysters were super fresh. I have been to this restaurant a few times! So I love the food here! The dumplings were average (but I loved the fresh seafood) I would highly recommend this place, I just think the services just need improvement that’s all! If someone elderly walked in, they would not know what to do! And there should be other options like an iPad and a staff support assisting people with the order.

M

Miss Shire

We walked in restaurant sitting down approx 15 minutes & I asked for the menu but the lady said there is no menu, that’s we have order via online. First of all why didn’t she explain that to us??? We would of waited for yonks waiting here!! And the whole process took us over 40 minutes to submit online. It was inconvenient for us! Wasted our time. Please explain to your customers in future when they walk in and educate them. No everyone has mobile phones.

M

Mia Shim

Amazing bento boxes! We had ours for take away and sat by the beach to enjoy our dinner. Very fresh sushi and great all around meal!

R

Renzo Alessi

Food was pretty good. Ordering your meal is a pain. Orders have to be done on your phone, no other option is available to place an order with staff. Credit card is the only payment option. Aside from the food being pretty good, certainly not a customer focused establishment. Could have had an ATM or robot doing the food dispatch to the tables.

S

Sylvia M

Great authentic Japanese, super homey experience. One has to be impressed by what they've done with the space! A weeny bit pricey, but would certainly come again.

E

Emanuel Cabral

Good portions for good value. Probably the best flavour for value sushi in Cronulla. Bao buns are really good.

A

amber huang

It's not a good experience for dine in customers. The food we had all presented in plastic boxes. Not even proper plates. Only the sale came with a plate. I think it's transformed into a takeaway restaurant now.

R

Ronald Hilarious

One of the best Japanese restaurants I’ve visited. A must try is the bento teriyaki!

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