Warana, Australia
1/43 Premier Cct
N/A
+61 754388670
Incredible experience from start to finish. The team were super helpful in discussing design options, providing fabric swatches and price variations. The bed was ready sooner than expected, Sam was so friendly and easy to get along with while he assembled it - I was particularly impressed with the quality of the base and slats. The finished result is exactly what had visualised. Thank you for existing guys, amazing work!
like
I've seen a few very positive reviews for this company, all regarding bed heads, and it looks like they do a good job on those. I unfortunately ordered a custom bench seat cushion and I suspect cushions are not this company's forte. When I picked the cushion up, there was a loose seam with large threads sticking out and small hole in the fabric. I returned the cushion and the faulty panel was replaced. The seam now looks great but the new panel is too large and the foam no longer fills the cushion cover properly, leaving it saggy and unsightly. Neither one of these problems was identified by Create Estate, so it seems that there is a complete lack of quality control / final checking of products. The wrong fabric colour was also listed on the quote for this cushion, which I fortunately caught. In retrospect, that should have been the first red flag for the lack of attention to detail to come. Add to that, zero response from the company when I emailed about the ill fitting cushion cover, and I am left quite disappointed. EDITING AFTER RESPONSE FROM THE BUSINESS, AS THERE IS NO OPTION TO REPLY. Thanks for your reply but unless you share a phone number, email address and physical address with Create Estate, I most certainly have the correct business. None of the paperwork I have mentions Upholstery by Design. Your staff loaded the cushion into my car and it was driven into my garage, so if there was any dragging it certainly wasn't on my end! It was sitting on the dirty floor behind your desk when I went to pick it up. Perhaps wrapping your products in plastic would be a good idea - it was wrapped after it was repaired but not when I picked it up the first time. Please see attached photos...those are loose threads from poor sewing. You will no doubt have more excuses but I have a second rate product that does not fit well over the foam. If nothing else, hopefully I can help someone else avoid making the same mistake. Merry Christmas!
I came across this little Sunshine Coast gem after seeing they were used by Three Birds Renovation's multiple times. I ordered a bedhead before Christmas for my spare room, and everyone who has visited has made a positive comment about it. Nic & Sam made the whole ordering process very easy, and the quality of the bedhead is very noticeable compared to some of the cheaper options. I will definitely be purchasing another design from them when I re-do my master bedroom.
I recently purchased a custom made bedhead. Couldn't have been happier with the overall experience. From customer service to delivery everything was exceptional. I have since recommended to my friends and family who have also purchased from Create Estate and have raved about the product and service.
Amazing service. Friendly communication, my experience felt personal and I felt appreciated as a valued customer. It also helps that I love the final product. Beautiful quality.
So happy with the service and quality provided by this local company. Design process through to delivery was effortless. Love our new bed head!
Thank you to Nic and the team at Create Estate for the beautiful custom made bed head that fits our requirements perfectly!! Stunning fabric and fantastic customer service with a really quick delivery to sunny Central Queensland - thank you!!
We ordered a custom bed head and the process was so quick and smooth. The bed head is well and truely better quality than we expected - would defiantly recommend.
Deli
The best companies in the category 'Deli'