Wynnum, Australia
136 Glenora St
N/A
+61 733483822
DeliveryIn-store pick-upIn-store shopping
Well the guy who attended to my situation seemed a bit of a crank,and said at first he didn't have what I wanted as my jokey wheel was outdated. But then he seemed to have a change of mind and I appealed to his better nature and he decided that there maybe one out back and he motivated to go look for my item,which in a short time he found exactly what I wanted. I was lucky I think as it was one of the last of its kind. These trailer places all seemed a bit short with me but this was one place where there was some help available, albeit with using some subtle communication skills. To get to the point I walked out a happy man, as I got what I needed at a reasonable price . This prompts me to give 4 stars for this business. Thankyou sir ,I say
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These guys know there stuff when it comes to trailers. Caitlin and Bruce knew the parts I needed just from a few photos and everything was present and correct when collected. Lots of advise given which was needed on my part. The only down side I had was Steve the owner was not the best in customer service when he answered the phone but once I got Brice on the line things were great.
Bruce, Steve and Chris provide great service and are very knowledgeable, have been purchasing products from the same team for over 10 years and Couplemate trailers have always been able to supply the heavy duty gear needed for my applications.
Awesome customer service. Ordered an incorrect part and they called atraight away to arrange return and refund. Great prices and range
Excellent service by all those I spoke to in their office section. They went out of their way to help me with problems I had with my trailer. I highly recommend their service.
Required some new bearings for my boat trailer. Called around and the team at couplemate seemed the most helpful and wasn't disappoint! These guys are great, very knowledgeable and helpful, also reasonably priced. Would highly recommend.
Super fast postage and quick replies to emails. Great to see an Australian company selling Australian made products. Well done guys!!!
Ordered Ark XO 750 jockey wheel. Good price, easy ordering process, arrived very promptly. Great service and very happy to recommend.
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