Corio, Australia
420 Princes Hwy
N/A
+61 352729900
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Never buy this shop again. Bad customer service when it comes to after service. They don't want a bar of it. 9 month old fridge stopped working and they just pushed us to the manufacturer which were just as bad. We went two weeks with no fridge and wasn't until I called head office in Sydney that it was sorted. Staff there need to learn consumer law. Its the retailer's responsibility to look after refunds, exchanges and repairs. Also don't expect to be sworn at when trying to get a refund which was also a nightmare. They informed us at 2pm that the refund was approved and to bring the fridge back and also the card we used for purchase. We told them we don't have that card anymore and asked will that be a problem and we were told not sure. We then asked can you please find out before we get there so there is no hassle. We will be there in 2 hours. NOPE didn't do that and waited for us to arrive at 4.00pm to then look into it. We stood there for just over 30 mins waiting while they were on the phone to the bank. To our surprise it was to late to get permission from the bank for that transaction. Got cash in the end and I will never buy anything from Harvey Norman again.
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Friendly, helpful staff. Large store with a good range of products. Not pushy with regards to making a sale. Good experience.
Great brands. Great selection. Friendly helpful staff
Excellent shop with wide variety of goods. Some even made in Australia and other non-china countries. Well priced too, so if you look hard you can support Aus!
Yay I now have my new cushions. I realise that covid was a big factor in the delay. Very happy now. Thankyou Shannon for putting up with my grizzling.
Ordered 3 photos on 6th April for next day pick up... turn up on Thursday lunchtime (today) gave them an extra day...…..only to be told might be ready next Sunday because staff away ! No contact from them in the meantime to ask if that's ok? terrible service!
Great place to shop, great service by a young guy in the computer department.
Many more items in stock than the one in Waurn ponds, recommend going here
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