Hurstville, Australia
Shop 4/227 Forest Rd
$$$
N/A
Coco has amazing selections of bubble tea & fresh tea beverages. I ordered the black iced tea with half a sugar & it was very refreshing. Since it’s the first day of Autumn here in Australia, why not cheer myself up on this depressing Monday I also loved the dragon fruit drink! I tried that in a different location, but it was nice! Highly recommended if you don’t mind that it’s high in calories hehehe Strange they ran out of green tea, so I ordered black tea Lol, but I don’t mind, as long as it quenched my thirst The closest train station is Hurstville - only 5 mins walk
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Not sure where the mixed reviews are coming from. My experience has been good for the last few times. However the shop is short staffed and sometimes the wait is a bit long. I hope they are paying their employees fairly.
Ridiculously high eftpos surcharge of 50c for a 6 order.
The staff are very friendly and always double check my orders with me. However.... I am very disappointed to find a bug in my drink after drinking more than half (see photos attached). I feel sick Please upgrade your hygiene standards before food authorities shut you down.
disgusting service. the staff is unprofessional and super rude to customers and cannot even speak english and chinese properly. Brought a large pearl milk tea with no ice 1/2 sugar and it came to me with full amounts of ice and sugar. NOTE: THEY ALSO UNDERPAY STAFF AT 11-13/HR. the boss is super rude to staff and calls them out for not doing more than they should be doing. Better off going to the city store to get better coco drinks.
I believe Coco is the best bubble tea chain in Sydney. Not only does it boast sago pearls, but the cups are stronger, the milk tea is not watery, and the topping servings are generous. Use your loyalty card to get every 10th one free, and pay with Liven for a 5-10% cash back.
Gives less toppings than other stores. Charges a 50c surcharge for all card payments which is something like a 6% surcharge. No sign advising of the surcharge.
Un professional manager and staff! Very rude and Doesn't know about costumer service!!!!! Manager attitude needs to be trained!!!! Worst service ever!!!!
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