Clontarf, Australia
42 Gordon St
N/A
+61 1300798274
Quite a general report with lots of disclaimers that either say they haven't had a look at something, only glanced from afar, required some other professional to check or only had a glance. Lots of waived responsibilities. With all these disclaimers and comments of what they haven't checked, it defeats one of the main purposes of this report. Not sure if they could legally disclaim so much responsibility for a paid report. However, the builder is qualified and knowledgeable and was quite patient and detailed when I called in explaining each of the components, what the problems & implications are and how to rectify them as well as associated costs. It would have been better if the report had less disclaimers and more of the content that was talked through
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Excellent service! The report was delivered within 24 hours, was very thorough, and the builder who prepared the report was super helpful when I called with some questions. Highly recommended.
EYEON are great - very helpful and excellent service! The strata reports are always vey clear and detailed. Highly recommend them!
Highly recommend EYEON to anyone looking to buy property. The property I was interested in already had a strata report arranged by the agent. Luckily, my lawyer recommended getting an independent report done just to be sure. As it turned out, the strata report supplied by the agent was missing important information relating to planned major works in the building, therefore, failing to highlight the fact that significant special levies or a loan will be required – very disappointing and misleading. EYEON’s customer service team have also provided a wonderful support, spending close to an hour on the phone with me going through the report and its findings. Thank you so much, good customer service is so rare to come by these days and it truly makes all the difference!
The best inspections company I've dealt with so far. Great quality reports and I was really impressed with the customer service. People in the office and inspectors are super friendly and helpful. Would recommend to anyone looking to buy a property!
Given all the 5 star reviews on this site i must have had a very incompetent, inexperienced inspector look at my property. I would have given them 0 stars if I could have! The repair bill for the issues with my weatherboard house that they missed has now reached 30,000 and climbing. Many of the weatherboards were packed with ‘bog’ a filler and painted over. Seeing all the patched up areas in weatherboards and around windows didn’t raise any alarm bells with them. After i bought the house, whenI gently touched patched areas the timber disintegrated under my fingers totally rotted. To be fair, the inspector and the chief of the company came out to have a look but, no surprise, they took no responsibility. Their response was that the inspection is only visual and they don’t touch anything. What a joke! Even though the complaint to my buyers agent who contacted Eyeon was made a year after purchase, all the patching and rotted wood was there at the time of inspection, they just didn’t bother to examine it. People don’t patch unless there have been problems. Wood rot doesn’t happen overnight. I was hesitant about buying a weatherboard house and relied on the inspection to give me an accurate assessment of the state of the property, and the problems with it-,not to just look at it with a ‘visual inspection’. Not good enough!!! If the price of justice and getting them to take responsibility wasn’t so high I would definitely be suing this company for negligence. Appalling workmanship by them and I am left to foot the bill for their incompetence.
Used EYEON to sell my house and can't recommend them more! Fantastic concept, great customer service and very useful report. Thank you!
Great service! Very helpful staff and quick turn-around. Highly recommended.
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