Cannington, Australia
1371 B, Albany Hwy
N/A
+61 893581044
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
I bought an Intex above ground pool from this store. The pool was fine however we can't purchase any filters for the water pump because they are not making them any more. They should not have been selling these pools if you can not get the spare parts for them.
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Extremely poor customer service and delivery on service promises. Was assured an order for a pet mattress would be arranged and I would be contacted once product has arrived. Have followed up with contact phone calls to store three times over the course of a month and was advised follow up was being made and I would be contacted. No contact was made and still no confirmation on my order. Extremely disappointing that no employee has managed to follow through on their customer service promises.
As the biggest Clark Rubber store in the state the stock range is huge. They have everything from pool care, mattress toppers, flooring, and lots of foam and rubber. The staff were knowledgeable about the different foams, and they cut it all to size for us which saved us the hassle.
Helpful staff. They cut foam and rubber to size for you
Extremely bad service! ordered and paid for a swimming pool in full on line. Was advised by the Cannington store that they had none available and there was one in the Jandakot store and I would have to pick it up there. I drove a 35 minute drive to Jandakot on the Wednesday only to be told by the store that they had sold the pool on the previous Monday. There was no communication to advise the pool was sold or the refund was processed. I had to demand they contact head office to process the refund while I was in the Jandakot store which they were reluctant to do. Very poor system for managing stock, very poor communication between stores and unhelpful staff that don’t care they have your money and in no rush to refund it. It’s been 9 days since I have paid and still no refund! If there was an option for zero start Clark rubber would warrant it!
Great customer service. Will definitely recommend for pool needs.
Very poor service and overpriced shop. Bought a single foam mattress for 249. When I opened the plastic wrapper, it was smelly. Next day went for exchange. They say no exchange and refund. Really bad product and rude services. Don't recommend. If anyone buy, make sure cut the plastic at the shop first. Because you won't smell any thing with the wrapper. Really bad experience. Waste 249.
The staff were friendly and very helpful. The lady was very knowledgeable and very thoughtful .I have back problems and she was very kind by taking my purchases to my car. GO CLARK RUBBER
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