Search Icon

Trilogy Furniture, Homewares & Design

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Claremont, Australia

trilogyfurniture.com.au
Furniture store· Bedroom furniture store· Interior Decorator· Office furniture store· Garden furniture shop· Interior designer· Outdoor furniture store

Trilogy Furniture, Homewares & Design Reviews | Rating 3.9 out of 5 stars (8 reviews)

Trilogy Furniture, Homewares & Design is located in Claremont, Australia on 250 &, 250A Stirling Hwy. Trilogy Furniture, Homewares & Design is rated 3.9 out of 5 in the category furniture store in Australia.

Address

250 &, 250A Stirling Hwy

Phone

+61 893834712

Service options

DeliveryIn-store pick-upIn-store shoppingSame-day delivery

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
Write review Claim Profile
G

Garvin De Silva

It is unfortunate we could not provide reviews with negative number of stars, or no stars. I bought a table few weeks ago, when I picked it up I did not notices a damages which has been repaired (they have kept this side of the table against the wall and I could not check this side of the table when I collect it). As soon as I brought it in I have noticed the damage and sent an email the manager of this shop. Un fortunately he is very rude and said it has been occurred during the transportation. I have asked him if the damaged has happened during the transportation, how did it occurred without damaging the varnish of the table how it has been repaired. But he refused to exchange it or papered to consider my request to have a look the table. During last 30 years I have bought any furniture from various places, but this is the worst buying experience I ever had. The owners of this business are friendly people only until you pay your money. If I bought this table from any other furniture retailer, I am sure they will definitely provide exchange or a refund. They have basically told us we are dishonest people who are trying to make a claim after we damage it during transportation. Although I have happy to bear the cost of the table, this type attitude by the owner of the shop is disgusting, they do not know the true meaning of customer services. They need to understand the customer service is not all about their stupid coffee and drinks that they provided when you visit the shop. My advice is to avoid these dodgy operators like this at any cost.

G

Garvin De Silva

As I do not think they deserve even a single star, I think these web sites should allow to provide a review with minus stars. I bought a table couple of weeks ago, when I picked it up I did not notices a damages which has been repaired (they have kept this side of the table against the wall and I could not check this side of the table when I collect it). As soon as I brought it in I have noticed the damage and sent an email the manager of this shop. Un fortunately he is very rude and said it has been occurred during the transportation. I have asked him if the damaged has happened during the transportation, how did it occurred without damaging the varnish of the table. But he refused to exchange it, papered to consider my request to have a look the table. During last 30 years I have bought any furniture from various places, but this is the worst buying experience I ever had. They are friendly people only until you pay your money. If I bought this table from any other furniture retailer, I am sure they will definitely provide exchange or a refund. They have basically told us we are dishonest people who are trying to make a claim after we damage it during transportation. Although I have happy to bear the cost of the table, this type attitude by the owner of the shop is disgusting, they do not know the true meaning of customer services. They need to understand the customer service is not all about their stupid coffee and drinks that they provided when you visit the shop. My advice is to avoid these dodgy operators at any cost.

K

Kate T.

The standard and beauty of the pieces I have found here over the years is unrivalled in Perth.

F

Fiona Hansen

Beautiful unique and luxurious furniture, lovely service, appreciate the champagne and biscuits whilst waiting. Quite pricey but well worth waiting for their sales to pick up a piece to last a lifetime.

L

Laura McMahon Higgins

My husband and I had just finished building our house and needed to buy some new furniture. We went into Trilogy to have a look and we were delighted at the quality of the stock and the service. A lovely man called Harold came straight over to us and, over a few glasses of champagne, helped us to pick out our new furniture. He was an absolute pleasure to deal with. We took in our house plans and he gave us really valuable interior design advice and helped us to pick pieces with the right scale, style and colour for our new home. We didn't think service like this even existed anymore but Trilogy proved us wrong and surpassed all our expectations. We would wholeheartedly recommend them to anyone wanting fantastic customer service from interior design pros.

V

Vincent TP

Excellent customer service and passion. The place is full of amazing products and the team is there to assist you and guide you on colours and selections. A interior designers dream.

C

Cameron Benest

If you're looking to fork out a loan to buy furniture, or happen to have won the lottery, this place is for you. Though you can't take photo's to show your family, friends, or partner, they lack to provide service. So if you need assistance, whip out your phone and you'll have some on no time. Mainly hand carved, wooden products, you're looking at an average of 4-5k per item.

G

glenn cocks

Great range of furniture

Top 10 companies in Furniture store category in Australia

Close