Geelong, Australia
100 Brougham St
N/A
+61352725272
made a call on 19/11/2020 as i needed help with accessing an area that a key is needed was told id receive a call from someone else asap.... still waiting 5 days later ..really really bad customer service and the ladies answering the phones are quite unhelpful and have a cant be bothered attitude //step up COGG
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Im regularly in touch with the council, regarding removing dumped rubbish and cleaning graffiti around Norlane. They have always been very professional and cleaned up the mess. Thanks guys, I really appreciate the support :-) Nige
Parking should be free for business at this time because none of business doing well because of covid19.
requested trees removal in nature strip many times but they never done. even though there is a risk trees might contact electric lines they just ignore.
Elderly Father to Uni Hospital by ambulance from St Leonards,. Elderly Mother has had to feed parking meter every 2 hours under very stressful circumstances, 2 days in a row..No Concession parking for Pensioners either. Need longer term parking for Elderly, they pay Rates
If you rent in this area (especially as a student) don't expect any help because you "don't pay rates" and therefore are meaningless to this council. They are unwilling to help you even with basic questions and just state "the rule is black and white, deal with it".
Tried to get help today for the first rates notice I have received in my life, that I got with 1 week to pay. Tried to go online to organise payment and set up to pay fortnightly so I don't get that again but it wouldn't work I was directed to call. The lady I spoke to was so rude and so inconsiderate In the way she spoke to me. Like I was stupid for not understanding how they work when I have never done this before. She didn't explain anything just told me I was wrong and what I can't do. She also told me I received an email with the rates which I did not and that I don't receive paper ones which I did and currently have in my hand. She was awful and should not be working in customer service. I'm not an idiot I just wanted the process explained to me. Good work on being a really top person
If you ever walk into a public bathroom run by the council and see a Tyrannosaurus Rex. Keep absolutely movement because it's vision is based on still movement.
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