Chatswood, Australia
Shop 432A/1 Anderson St
N/A
+61294198415
This shop has serious trust issues and not professional for real...... A month ago I sent my MacBook pro for repairing to this shop. it took them a month to get my laptop repaired...because they need to order the part to get my LCD screen fixed.. when the laptop was given back, there's a smash at the bottom of the screen and the laptop was not being fixed after waiting for a whole month. I've asked them for refund and at the beginning they said yes and I didn't need to give them back the part which they've put on my laptop . Yet, they said they need the part back after I sent it to another electronic places to fix and the new place could't give me the cracked part back which the Oz tech repairs shop owned due to the policy. So I didn't get anything money from the doggy shop. And something didn't add up how the screen was being cracked and why couldn't that technician see the crack when it was clearly shown? Anyways, I would never recommend you to go to that shop for repairing cause I've learnt a lesson there.
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i don't always write reviews, but with the customer service i got from MK for my laptop was great and hopeful. apple quoted me 799 but lucky i walked in the oz tech repairs and asked them if they fix my laptop screen and save my data and he said yes, he quoted me 500 and one week waited, after i got my laptop it was brand new, looked like i bought the laptop new from apple with all my data still in the laptop. really happy with oz tech repairs and really recommend them for any laptop repairs.
this story is quite long but please read to the end because i don't want anyone else to have to go through this. my sisters iphone X screen stopped working because of water damage and got it fixed there. first they said it was 180 for the new screen because he needed to swap out the old screen and it would take 10 minutes, a guy standing outside the store told us that the guy will steal something from inside the screen we went in anyway, but we stayed and watched. he was fixing someone else's phone at first and keeps telling us to leave and come back in 10 minutes, so my sister pretended she was looking at phone cases and the guy walks out of the store for around 15 minutes and when he came back he told us to leave again. so he finally starts fixing it while repeatedly asking us to leave, after he fixed it he asked for 250 because he said he was gonna use an off brand screen but he didn't have one so he use one from apple and we refused to pay that much so because that's 70 more than the original price so he was like fine then 200 but normally he wouldn't give us such bargain if we actually had to pay this much so we wanted to pay by cash but he insisted on using card and proceeds to charge 250, but we saw the numbers on the machine and asked him the change it it's almost two months later and her phone screen stopped working, she didn't drop it or had any contact with water. we also realized the 5 star reviews are mostly made up accounts and could be fake. please don't go to this shop, we will be reporting them.
My wife broke her Iphone which had all our travel pictures that we didnt want to lose, oz tech repairs in chatswood provided us with the best possible service, and managed to save all our data. Great service highly recommended !
Oz Tech Repairs. Shop 432A/1 Anderson St, Chatswood NSW 2067 I took my apple watch to Oz Tech Repairs to have the glass replaced on 21st August. It was returned in pieces on 2nd October 2020. After 8 weeks I still do not know who is the owner or who is the one responsible. There is a tag team of five people who lied to me continuously over the 8 weeks. I was treated extremely poorly. After weeks of stress, many personal visits, many false promises, many lies my previously working watch has been trashed. They consistently failed to answer the phone and so necessitated my having to visit their store. Every occasion I visited them I expected they would be closed for business. They were grossly unprofessional, dishonest and incompetent. At one point they had charged me 790. I paid them 420 in cash and 370 online. They said the 370 was in error however this caused me great distress. I have received a partial refund. I have not received any acknowledgement or apology for ruining my watch. I tried to talk to them on many occasions however no one takes responsibility and there are too many lies to make sense of anything. I feel they abused me as a senior citizen, and took advantage of me on every occasion. Shop 432A/1 Anderson St, Chatswood NSW 2067
Preety bad there doors are closed and not answering calls. I have a prepaid order to collect. Extremely worried.
I really appreciate the level of service I received from Oz tech. Rest assured great people with quality service that they provided to me with fixing my three iPads for my children. I really would recommend the technician Ali he was an amazing help. Best of luck guys.
Horrible service I dont know how they are still operating.Here is my experience: 1.My Laptop wont turn on so I went in and said it wont turn on and probably the motherboard is broken. I queried other repair shops and they said it costs around 250 to fix motherboard. They quoted me 180 so I thought that was a bargain. 2. They positioned to me that in 1 week I will get a call and it will be fixed. They dodged all my calls and it took at least 1 month in which I actually went in the shop looking for my laptop. Very unprofessional and untruthful. 3. They said that I said that it was the battery that needs to be replaced. Excuse me dont put words in my mouth! a batter of my laptop costs 60 bucks not 180 and it doesnt take 1 month to replace a battery! It was the motherboard! Thats the issue 4. At the shop dissapointed, money and time wasted in which I am not even getting a refund i asked: what is left to do to make this turn on because i came into "Oz Tech REPAIRS" to get my laptop repaired i was advised to just try plugging it in.... I wasted 1 month, 180bucks and my laptop was not fixed at all. I am actually going to report to ACC for unprofessionalism. I feel that I got scammed and many others. Actually check the comments and ratings on here most of the good ones are probably fake accounts. BEWARE! To think they operate in a mall. Regards unhappy customer
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