Chatswood, Australia
Chase, SHOP G031/345 Victoria Ave
N/A
+61 427204636
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible lift
Nathan was excellent in helping me with products, answering my many questions and providing useful advice on miniature painting from his own experiences in the hobby. I mean I walked in with the firm belief that I would refrain from spending any more on paints and yet I came out of the store with three dropper bottles of vallejo primer and contemplating further purchases. He did something right. Only downside is that some products I wanted was not at that particular store in which Nathan said he will look into it in shipping from other stores or alternative venues/products. Very satisfied with my service.
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Nathan is extremely knowledgeable, and more importantly friendly. I had lots of fun and learnt a lot from just talking to him! My wife had to drag me out of the shop and I am sure I am not the only one with similar experience!
Great customer service and product knowledge from Nathan. It would be great if all your staff are trained with the same product knowledge. Thanks for opening a local store!
Nathan from Chatswood store is most helpful with many great explanations from my novice question. He is always happy to answer and very knowledgeable. Thanks HobbyCo and Nathan for all your help
Nathan at Chatswood Chase was super knowledgeable, sharing his experience to help me get the most out of my casual hobby.
The workers were very nice and went out of their way to help me use a card I haven’t used before. Overall a great experience.
Nice to finally have a hobby store in Chatswood, but seriously bad customer service. On two separate occasions the employee didn't acknowledge my presence. When purchasing, did not say at least a hello, made no eye contact, and didn't even offer a receipt. The store might as well use a self checkout system, because even those will welcome you and offer a receipt.
Nathan, the store manager was very helpful eg in choosing colour paint, good paintbrushes. And he’s getting in curved end tweezers.
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