Helensvale, Australia
Shop 1088 Westfield, 1-29 Millaroo Dr
N/A
+61 1300 233 327
Terrible customer service. My son waited in a long queue to ask a question about the two different steering wheels they had on display. I was to the side with the pushchair. I watched her leave the counter, follow my son, turn back and say to a customer in the queue 'here ill take that and get it for you on my way back' and took the disc cover she was holding. She then said she didn't know the difference between the two wheels but would ask and let him know. She then went behind the counter area, rifled through some discs in plastic sleeves and then went back to the register area and proceeded to serve the lady she took the disc cover from. At no time did she talk to anyone of let us know what she was doing. Stood there whilst she served the customer behind the first lady!! So I jumped in queue and waited for my turn. When it was my turn, she goes 'right yes steering wheel ummmmmm I dont know, ill have to ask someone' as she typed on the keyboard. I sarcastically asked her whether she wanted to serve a couple more customers before asking. She got flustered and said I just need to ask questions. She then turned to her right where a guy was standing taking apart some device behind a see through screen. She spoke to him and he said something in return. She then goes 'my manager will let you know soon, he just had to finish a couple of things'. I literally turned around and walked out. What a joke man. You guys lost a sale today and future sales cos I'd rather not give money to people who don't value each and every customer. Not even half a star id say but unfortunately I dont get that choice.
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Great place to pick up second hand Blu-ray movies at great prices.
Quality games, no issues with the disc condition.
Scam company Scalping the PS5 and Xbox Series X. This has been reported to the trade minister
Deli
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