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CERVUS EQUIPMENT Ballarat

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Warrenheip, Australia

cervusequipment.com.au
Farm equipment supplier· Agricultural service· Dairy farm equipment supplier· Farm· Farm equipment repair service· Lawn mower repair service· Lawn mower store· Tractor dealer· Tractor repair shop

CERVUS EQUIPMENT Ballarat Reviews | Rating 4.3 out of 5 stars (8 reviews)

CERVUS EQUIPMENT Ballarat is located in Warrenheip, Australia on Corner Brewery Tap Road & Western Highway, Brown Hill, VIC 3350, Western Freeway. CERVUS EQUIPMENT Ballarat is rated 4.3 out of 5 in the category farm equipment supplier in Australia.

Address

Corner Brewery Tap Road & Western Highway, Brown Hill, VIC 3350, Western Freeway

Phone

+61353347555

Open hours

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K

Kathy Fitzroy

Purchased a JD tractor with Burder front loader late 2018. By mid 2020 had less than 200 hours. Moved a half tonne in the front loader - well within weight threshold. Heard popping sound and found 4 broken bolts. Called Cervus rep who said out of warranty by 6mnths, he couldn’t help but put through to service. Quoted 900 to attend and repair onsite with no guarantee of success - was advised if unsuccessful would still have to pay for site visit plus transport and associated costs back to Cervus workshop. This was the ‘reduced rate’ as Cervus had another job in the area. Called Burder who said bolts are Chinese and offered to sell a bolt kit for 350. They asked for serial number to be emailed for follow up - no reply. Broken bolts wedged firmly and all efforts to remove failed. There’s no service in this country anymore. Cervus and Burder are prime examples. Even when you buy a new tractor. Instead of offering a reasonable solution and helping a customer, they find a way to wriggle out by pricing a solution out of reach. Yes, loader bolts are just out of warranty but you’d think Cervus (or Burder) would be willing to compromise or work with a customer to find a palatable solution. Very disappointed. This has been our second JD tractor - first and last brand new one. With everything made in PRC these days, better off going for a cheaper supplier without any expectation. JD certainly haven’t rolled out the green carpet for us - and as for being a part of the JD family? We must be the annoying orphan stepchild.

P

Peter Donaldson

Beautiful experience

D

Dean Carydakis

Right place to be if you have plenty of agricultural equipment or farming machinery. They sell great John Deere products as well as other Range. Awesome in servicing any type of equipment a little bit on the expensive side but I guess that's Ballarat for you

P

Phil Barnes

Staff always happy to have a chat and explain how the equipment works. Spare parts Team very helpful.

S

Stuart Brown

Having bought a new Tractor, then been there for service, parts & warranty; I can't fault Cervus. The staff are a delight to deal with and I will certainly be back for all our needs..

M

mark matheson

Excellent sales, service and spare parts dept. Highly recommended.

S

Shane Pearce

Absolutely great service in all aspects of this buisness

M

MarksMowers Prollius

Great spare parts service

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