VicRoads - Carlton Customer Service Centre

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Carlton, Australia

vicroads.vic.gov.au
State Department of Transportation· State government office

VicRoads - Carlton Customer Service Centre Reviews | Rating 3.9 out of 5 stars (8 reviews)

VicRoads - Carlton Customer Service Centre is located in Carlton, Australia on 459 Lygon St. VicRoads - Carlton Customer Service Centre is rated 3.9 out of 5 in the category state department of transportation in Australia.

Address

459 Lygon St

Phone

+61 61131171

Open hours

...
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S

Shena Worldwide

Everything is fast, organised, super friendly, on-time and professional

J

Juliana Carreno

Staff is really helpful and empathetic. I've done my driver's test here and Pavit was very supportive, providing always clear and timely instructions. The lady who supports the road law and hazards test is also very friendly.

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Nikita Yadav

Sharing my driving test experience- I was extremely nervous and was having severe performance anxiety. No surprise that I let my nerves get the best of me but the female driving test instructor (I forgot the name), was extremely nice, very calm and tried her best to make me feel comfortable. I have seen some really rude staff at vicroads but to my surprise her service was impeccable. I am not sure if test taker has the luxury to choose their instructor but I would def recommend her. Thank you VicRoads Carlton!

I

Iris

I just finished my learner permit test there, and the lady in counter 25 was amazing. She made me feel not that nervous before I know the result. Thanks.

L

Leonard Lane

Convenient location, great staff and COVID safe. Helped me to all that I needed without beaurocracy. Ample car parking, tram access just across the road.

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Chandni Kundandas

I was told that another road user had to intervene by pressing her/his brakes, when I thought the road user was giving me way for my lane change. I felt the failure I got was unfair and I'd like to contest it, is there a way of doing that? The instructor named Patrick was quite young and to be honest, I don't think he is qualified enough to be a tester himself. He didn't comfort me and even went onto stating at the end of the test that I was way too nervous (like come on bro, really? That's a normal emotion to have) and did nothing to help me feel comfortable. I feel like failing me was a slight power trip for him, given we're around the same age. Also, more toilets are needed at the centre.

U

Ursula Donoghue

Fabulous experience. Couldn't have gone smoother. The young lady that served us at the Carlton branch was a gem.

J

John Liang

I had my drive test today and everything went smoothly. The LTO gave clear instructions throughout the test. The whole process was quick, efficient and hassle free. Well done!

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