Carlingford, Australia
320 Pennant Hills Rd
N/A
+61298732333
Ned was absolutely fantastic in helping me with ordering a harp. Incredibly nice guy and very genuine in wanting to help. Top service in processing everything as well! Will definitely hit you guys up again for future purchases!
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Great customer service! A great lover and connoisseur of the world of music helped me in the purchase of some objects. I'll definitely come back at the next occasion!
I popped in to ask some questions about trumpet, which my son has decided to take up. I’ve no experience with school bands and brass instruments and the staff member who I spoke with was so patient, kind, helpful and reassuring. Five stars for great service. Would recommend.
Placed my first order with Carlingford today. I must say that these guys are truly professional, transparent, providing genuine guidance and products at competitive prices. Kudos to Ned, the owner who is a friendly chap, always there to listen and assist in the best manner. Ned had committed to deliver my order the same day. He personally came to my place to drop off the item, thereby fulfilling his commitment. Now that's what I call an exceptional customer service! Keep it up folks! You are there to stay! Well done!
If you're looking for a piano, go and see Robert and he will give you a No BS (big sales :-) talk. Just good old-fashioned service from a highly knowledgeable and competent professional. Within 5-10 minutes of speaking to Robert, I decided, if I was going to buy a new piano, I was going to buy it from him. And as you can see by the picture, I certainly did - bought a new Kawai K300 piano which was delivered within 3 days. Looking forward to the first tuning and so happy with this purchase. Thanks to Carlingford Music and Dragon piano delivery service.
I mistakenly placed an order online for a wireless system that I thought was a bargain, before realizing it was only the transmitter. I emailed the store and they were incredibly helpful in recommending another system for a similar price and shipping it express in time for Christmas. Excellent customer service.
Last Saturday,I have been there to looking for kawai k300, Robert is a professional and nice people who introduce everything for me,today,I just order this product with them,very happy, hopefully I can get my stock on time.The big Boss is a good man too.
Awfull. They contacted me a week after I ordered stating that the product wasn't available. I said fine , allgood please refund , they said no worries! 4 weeks after I made the order still no refund and now they won't answer my email! Great service Jeff Jardine
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