Parramatta, Australia
159-175 Church St
N/A
+61 296331008
First time experience and became my last as well. Worst place to spend your money. She was so in hurry to finish her task. She was in so hurry that instead of putting that cuticle oil in my nails she put in my fingers and asked me to massage. I wasted my money and time there. Very bad customer service. Took 20 mins to do manicure and pedicure.
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I took an appointment, but was served 30 mins late. In stead they serve other customer first, who walked in without appointment. The staff don't have any discipline and manners, generally rude. The service has deteriorated over past one year. The manager wasn't present at that time. I hope the manager reads this review and trains the staff for better customer service and improved quality.
Such lovely service. Great attention to detail was paid to both my nails and eyebrows. All for a great affordable price! Would definitely recommend!
When I first came to Cara beauty spa I was so pissed off at the salon directly above. They didn't even know how to do a simple coffin shape for my acrylics. Loanne from Cara helped me out and I had perfect nails for my holiday and I've had perfect nails ever since that day. They never disappoint me and is always happy to see me. I Definitely recommend them!!!
Very underwhelmed with the way my nails looked after leaving the shop. I have posted multiple photos of my light pink nails. May be cheaper than some other nail shops, but the poor quality is definitely reflected in the price. This was my first and last time visiting the store.
So wasted!60 for Nothing and end up removing nail polish since it didn’t go as I wish and polish is still not dry. Poor customer service and can’t deliver clear pricing of services. 40 for manicure and pedicure is very deceiving they even charge additional 5 for removal of an old gel polished pedicure. Can’t correctly remove ingrown nails. Prick my toe nails so badly. They might as well check these reviews and improve their service. Will never recommend the shop in Westfield Mall Parramatta. Quality-0 Customer Service- 0.5 Fair Pricing- 1 Service- 1
Wasting of money. Went for pedicure. Water was just cold. Noone checks what water they are filling. She scrubbed my legs then without any washing it wipe then with hardly warm towel. Just buffed nails. So they just were like fluffy nails...and that's it. That is the end of pedicure. If you are not planning to make any polish means you are not planning to spend extra money so u are zero interest for this people. Extremely low quality of work. Don't go there for pedicure....never.
The staff wanted to dupe me and wanted me to pay more for a service that I get done almost every two weeks from them, without any explanation on change in prices. They were extremely rude and unapologetic. Not going back again.
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