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Specsavers Optometrists & Audiology - Carousel Westfield

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Cannington, Australia

specsavers.com.au
Optometrist· Audiologist· Eye care center· Sunglasses store· Contact lenses supplier· Optician

Specsavers Optometrists & Audiology - Carousel Westfield Reviews | Rating 3.8 out of 5 stars (8 reviews)

Specsavers Optometrists & Audiology - Carousel Westfield is located in Cannington, Australia on Westfield Carousel Shop 1177. Specsavers Optometrists & Audiology - Carousel Westfield is rated 3.8 out of 5 in the category optometrist in Australia.

Address

Westfield Carousel Shop 1177

Phone

+61 894516880

Accessibility

Wheelchair-accessible entrance

Open hours

...
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J

janet lee

picked up my new multi-focus glasses today and everything I see is so much clearer! The staff have been incredibly patient, courteous and helpful in all aspects: from my eye-sight test to enabling me to get the best possible sets of glasses to suit my needs. Big thank you to Keith who patiently and diligently explored all available options to get me the best type of lenses and frames at a great price!

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chandana kulasingha

Friendly staff. Good service. Surprised to hear that my Ryde NSW branch records are not retrievable from this branch which took some extra time to creat my profile.

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Russell Morshed

I'm disgusted by their service. Would love to have a chat with the owner as this was a long story how I went there and what sort of service I had. Wouldn't like to see anyone suffering like I have & played off with their mental state.

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Lalita Bhandari

I booked an appointment going there and the next day i went for check up with the card and they told i have not made an appointment, very careless as i had taken off from work for the check up.

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Martyn Roberts

Served by Keith who was great, he knew his stuff and was really friendly and helpful. Thanks for a great experience Keith. 5 stars are well deserved by you

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Andy

I was attended to by one of the partners at the front desk to try on frames and was really taken care off. The equipment used to check the eyes are really high tech and you can tell the staff doing the eye examination are really experienced. There after I was taken care of by the front counter staff who were very polite and attentive. It all started going down hill after the order was confirmed and paid. Made 2 pairs one normal and one sunglasses, they got my order wrong and put clear glasses in the sunglasses. Wasted my time to go collect. Normal glasses had a frame that had some manufacturing defect and was not the same colored as the display, staff agreed to change it out. 3rd trip there to collect both found out that the normal glasses was cut wrongly with the focal point too low. That’s 2 sets of high index lenses recut for 2 pairs of glasses. Not sure how the owners make of this error rate. Zero communication and record keeping. Terrible process at the front desk. I think volume is the strategy here. 3rd and 4th start lost for wasting everyone’s time.

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Vanessa Chapman

Really good service at this store - friendly, professional and personalized. Kass especially was super helpful, and Neil, the optometrist, was friendly, patient and informative. Even when it was really busy, all the staff were attentive and welcoming to everyone. Definitely the best experience I've had attending Specsavers so far, both in Perth and Melbourne.

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Acan Oumo

Great team. I was welcomed into this shop and still got fitted in despite there having been an error with the Online booking system. Shout out to Neil optometrist partner and his team. Great job guys.

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