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Canberra Imaging Group - Belconnen

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Belconnen, Australia

canberraimaging.com.au
Medical diagnostic imaging center· X-ray lab

Canberra Imaging Group - Belconnen Reviews | Rating 2.4 out of 5 stars (8 reviews)

Canberra Imaging Group - Belconnen is located in Belconnen, Australia on 21 Benjamin Way. Canberra Imaging Group - Belconnen is rated 2.4 out of 5 in the category medical diagnostic imaging center in Australia.

Address

21 Benjamin Way

Phone

+61 1300788508

Amenities

Toilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible toilet

Open hours

...
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J

Jason Holmes

Would not recommend receptionist was rude would not let me book an appointment. Rang Imed in belconnen best thing I ever did. I will never come back to this clown show

M

M W

I went to this imaging place today. Reception lady was nice and friendly. The man that would have completed my scan lacked people skills and no empathy. I do get nervous before hand. I don't move around. He could have easily put me at ease with a few kind words to ensure me everything will be ok even add a joke and talk me through the process. Worried he would be sticked with a needle. Will not be back!!

K

Kate KL

I rang and also went there personally before the test, bad attitude keep telling me not to go there when she was busy. When I went there late afternoon papers were lost, I had to wait for five other who came later than me and when I asked she said others made appointment which was a lie. Why didn't she tell me to make appointment when I rang and went there to enquire twice before the day of procedure. I had no food in the morning and have a broken knee. I broke down and cried and she has no sympathy.

A

Amitesh Kumar

What's the point of making appointment if you are seen half an hour later than your scheduled appointment?? Wasn't even crowded! My appointment was at 4pm, I was there 10 mins earlier and finally got seen at 4:30 for a CT scan.

R

Robert Ives

Hopeless I was caller 16 today 22/6/2020 waited 26 minutes until I was caller 1 then the call dropped out???!!!

D

D'Arcy Davies-Bramley

Horrible customer service I was on hold 3 seperate times and hung up on. To then finally get onto an extremely rude receptionist when I told her I needed to pull up my details on my phone for a medical claim she said "how about you call me when you're more organised" and then proceeded to hang up on me. I can definitely say I will never go here for any medical imaging.

L

Lu Jin

Very under-trained and uninformative administrative staff. First told me to pick up the films during Christmas 27-29, and only found out they would not be open until 8 Jan 2018 when I stood in their front door; also told me my refund would be automatically transferred back to my account the next day, which nothing happened as at today (8th Jan 2018). When I called in to ask questions, the person who answered phone went with the usual bad customer service tone: "that has nothing to do with us, and I don't know why you were told these. Couldn't possibly answer your question." Not sure if they're monopoly in the ACT market, but I would strongly urge a reform in their work process, training, or if there is another group that I can go. Very bad experience and wasted a lot of time.

C

Corne Labuschagne

Good experience, I made a booking, my phone disconnected from my side twice, they called back twice until appointment was finalised.

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