Canberra, Australia
Shop 6/2 Akuna St
N/A
+61 262579511
Toilets
Not overly impressed. The woman delivering the massage and facial was very half hearted in her efforts and took no opportunity to ask about any specific skin concerns I might have. Then at the end when I was paying she just brushed past me without a word. Very strange. I definitely wouldnt go back and am very glad I had a gift voucher and didnt spend my own money on this low quality service.
like
I have been there a handful of times over the past few years each experience has been amazing the staff are friendly and the spa is beautiful and calming. The atmosphere they have created is extremely relaxing. Highly recommend
How disappointing to call Canberra Day Spa and talk to someone who’s condescending to a potential client who hasn’t been there. I called a few minutes ago and was asking about the Make Your Own Journey. I was asking for help in understanding how it works. The person who I talked to over the phone (male staff) was impatient and condescending. I was asked if I was serious with the booking and if I really want what I was asking for. I wouldn’t ask if I don’t want it. I don’t live in Canberra and only staying for one night to relax but talking to someone with this kind of attitude isn’t worth anyone’s time. I’m sure the service would have been lovely given the positive reviews. But it was a NO for me just because of this experience. Also, I wouldn’t even give a star for this as there was no customer service provided to me at all.
Alex and the staff are friendly and professional. My sister booked us in for a bridal package. Absolutely amazing body and face massage. Manicure was fantastic too. Highly recommend
I have been here a handful of times now and each experience has been wonderful and left me feeling like a new person when I step back out. The staff are extremely friendly and welcoming and the spa itself has a beautiful and calming atmosphere. I can highly recommend the packages and facials!
We recently had a couples treatment. If I was to rate the individual components of the treatment it would likely have scored higher but only a 4/5. The service was pretty good and the admin staff answered all questions happily at time of booking. The staff during the treatment were also great. However having paid aprox. 500 AUD, we expected a better outcome for the package as a whole. The water in the spa was luke-warm, with limited room. There were no questions asked regarding the areas we wanted focused on or avoided for the massage component. There was no questions regarding health status etc. There were no info provided about what we are to expect for each component of the treatment. The refreshments were a little odd, with a bunch of random foods (all were okay but not what you would expect prior to a massage and after a spa - combo of hot and cold foods that did not compliment each other). The intent site makes this establishment seem very professional and very inviting. Unfortunately the décor really lets the business down. Very old and in some places, seemed dirty and tacky. While I enjoyed the massage component of our treatment I will not be returning. It was over priced.
So amazing beyond words would do it all again in a heartbeat..Beautiful staff as well.
I had the Queen of the Nile package and it was absolutely luxurious! Uchi was divine with her body scrub, massage and facial - I felt so pampered and relaxed. A delicious lunch followed by a manicure and pedicure, which were delivered by the wonderful BB - my nails have never looked so good. The staff were incredible. I cannot rate Canberra Day Spa highly enough!
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