Camp Hill, Australia
1 Indus St
N/A
+61449165677
Quick turnaround and product was exactly as ordered. Friendly and timely advice and feedback during enquires. I Absolutely loved my cake ‘fropper’. Flexible pick up time meant I didn’t have to rush around or leave during work. Will definitely order from here again.
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Great customer service and very happy to help straight away!
Have ordered twice from here now and both times the service has been thorough and speedy and the product that has arrived has been absolutely perfect and great quality.
Natalia and Juan are amazing! I've ordered many toppers from them over the last few months and they are always so prompt and lovely to work with. I had an instance where my topper hadn't arrived (due to delay with Australia post) close to the event date and they made a new one free of charge the same day. They are very quick with new orders and have been great with last minute ones! Thanks guys, love your work!!
Exceptionally talented artists creating cake toppers, always so professional and prompt! Thanks Natalia & Juan
Honest Review was left on Fb but reviews were then turned off. BUYERS BEWARE - Misleading product information. Their Gold is actually champagne mirror a very pale gold that looks mosly silver on all angles. According to their T&C they cannot be held responsible for colour differences from the sample screen colour and therefore will not replace or refund despite this being 100% misleading. - Faulty designs Ordered an 8" wide name topper for an 8" wide cake. They positioned the sticks on either end of the 8" topper rendering unable to be used for its purpose as the topper sticks lined up with either side of the cake. The 45 topper had to be snapped so it could sit on top of the cake. They are not liable because I didn't tell them where I want the sticks... Aka do their job for them. I did however tell them the width of the cake it was going on so try and figure that one out! - Poor Quality Control Recieved 4 small star toppers smaller than a 50c pc for 25. One star had a tip completely missing as they cut it on the edge of the sheet. - Poor Customer service Recieved a topper without seeing or approving a proof first. It was poorly done and the words were squashed. Despite ACTUALLY being reliable to recut or refund they instead Argued irrelevant policys and excuses (too busy) and never returned my email so to avoid the topper deadline and not do anything about it. PROS - They are quick..... Like a 1min man who will always leave you disappointed.
Fantastic to deal with excellent products highly recommend
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