Camberwell, Australia
240 Camberwell Rd
N/A
+61 398820035
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible entrance
Thanks to Will, Richard and the rest of the team for their outstanding service and pricing for a recent purchase- their no-nonsense approach was much appreciated for someone who is very time-poor. Highly recommended for their extremely professional approach, wide range of products and honest advice. Will definitely be purchasing from them again in the future.
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Will was super helpful and organized for my Sonos speakers to be delivered in less than 24 hours! I would definitely recommend to anyone.
I consulted Arch Stevenson at SSG back in 2018 with building plans for our new multi level residence. After "listening" to our brief and budget for our Audio Visual, he put together a high end AV proposal including Sony, Sonos and Home Theatre equipment. He even provided 3D graphics of an optimum Theatre layout. Arch project managed the builder and wiring contractors for the AV. After sales service visits to rectify glitches and tweak performance and setting issues were promptly attended to. Will Stevenson also provided back up support and advice when needed. There is no substitute for experience, product knowledge and customer service in an era of rapidly evolving technology and retailing noise.
Very happy with the service and great selection of top quality products . I have been dealing with them for more than 8 years. 10/10 overall experience, every time I have been there. For me I can’t think of any other place, when it comes great quality sound products. High recommend
I recently purchased a Sonos Gen 3 Sub, from Will, it was a delight to have a switched on genuine decent interested salesperson to interact with for a change. I also spoke with another person didn't quite get there name had some jovial banter. Highly recommend for all your Audio needs.
Awesome communication and hope to deal again. Delivery was prompt and efficient too given CoVid restrictions.
Unbelievable customer service from Arch and Will. I went in and spoke to Arch about a Loewe TV - after spending a considerable amount of time and enthusiasm educating me on the Loewe product I happily purchased the TV - when getting it home there was an issue with it and this is where both Will and Arch's customer service was raised to another level. I contacted the store around closing time explaining the issue and couldn't believe that within 15 mins of contacting them they had organised a replacement TV for the next day. I work in a customer service industry and cannot speak highly enough of their level of service...so much so I'll use the example in my own workplace to educate others on how it should be done. This is not the first time I have purchased from Sight and Sound and it certainly won't be the last time. Thanks to you both. Regards Michael.
This place is managed by some very honest and helpful blokes. Great premium products and delightful service, worth checking out.
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