Burswood, Australia
48 Burswood Rd
N/A
+61 893117533
DeliveryIn-store shopping
Wheelchair-accessible entrance
Highly recommend Aman from service team. She is a friendly lady with professional attitude. Good customer service skill.
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In August last year my wife and I (Tania) went to BMW Auto Classic in Burswood to look at upgrading our current vehicle. A new BMW was my wife's ultimate dream and we had the opportunity to get one. Paul Silverton and Alana VanderBurg were fantastic. We would highly recommend them to anyone looking at getting a new BMW. Paul explained the vehicle to us, provided us with the options and answered the many questions we had. At no time did we feel pushed or hurried into signing up. We signed up in August but due to COVID didn't received our vehicle until February. This however was told to us at the time and Alana kept us informed of it's progress. When we collected it in February, Paul spent several hours going over the vehicle and surprised us with a reveal which made us feel extra special. BMW also assisted with finance (thanks to Naomi Cameron). The overall experience was fantastic and we are exceptionally happy with our mid life crisis and brand new M550i. Thanks again to all at Auto Classic Burswood - specifically Alana, Paul & Naomi.
I was very pleased with the service at auto classic. The new car sales team were very professional, not pushy at all, and very efficient. I was most impressed with Adrian, who has sold me 3 cars now, and always manages to perform exceptionally. Well done!
Had a very pleasant test drive experience with Azman from the new cars department. He is knowledgeable, patient and went the extra mile to ensure we were able to test the car in time. Highly recommended.
Our experience testing out the BMW M135i was made even more enjoyable when Alana Vanderberg took us for a spin. She was professional, God she really knows her cars and clearly has a passion for high end motors. When buying my partner her next car I wouldn't hesitate to have Alana help us find the perfect one for her! It's so rare to find genuine customer service, where the individual goes above and beyond!
I bought my BMW X1 3 years ago in Auto Classic, it was an amazing experience. However I never imagine I can have another pleasure experience when I sold my car outright back to them today. The transaction was really smooth and no hassle. The price which offered from auto Classic is really fair and reasonable! Especially BIG thank you to Senal from Auto Classic, one of the best guy I ever met in car industry, keep up your good work mate!
We have just purchased a second hand X5 and could not be happier with the level of customer service provided to us over the course of buying our car. From the first phone call to the dealership, to dealing with Oliver in used car sales and to Sanel who oversaw our transaction and dealt with some finer details. Both Oliver and Sanel truly went above and beyond to make sure we were happy and comfortable with our deal and more importantly our car, and should be congratulated on their customer service and relentless efforts. Thank you for making my dream come true and for being so accomodating. I will be recommending BMW Auto Classic to anyone in the market of purchasing a BMW.
The whole experience was exceptional, Francesco and the Sales Manager Jay, were professional and answered all my questions. During the lockdown I was given a loan car as they could not deliver my Golf. The pricing was appropriate, I love the car! Definitely will recommend this dealership to my friends.
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