GenesisCare

Cliff Breedt

I have been for the first study and waited for the second study confirmation, which never happened. I found out the reason for this is because someone made an error and determined that I had did not want to continue with the studies, which I never did. The second study was then arranged which was only then organised and completed some weeks later, at this second study the attending staff informed me that a further diagnosis and recommendation would be arranged with a sleep specialist which again did not happen. When I finally contacted the specialist office myself, they informed me that they did not receive any data about me or were aware I needed this last consultation. I find there is a major disconnect in Genesis and reply for patients to organize the follow ups, This is pretty disturbing and unprofessional. The studies themselves were well organised.

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