Forrestfield, Australia
841 Abernethy Rd
N/A
+61 897801000
Absolutely shocking service from the office that has cost me time, money and inconvenienced my customers. My first 1 star review. - Rang and provided dimensions, weight of pallet and delivery address. Was provided a price for a tail lift and told to drop off at Perth location. - Provided freight quote to customer and drove nearly 200km to depot to drop off. - On arrival told the order must be pre booked and paid. First I'd heard of it but ok we can make it work. - Provided address again and informed the price had risen from 135 to 350 as no taillifts in the area, despite being told otherwise in previous phone calls. - Its now COB Friday on a long weekend, I'm stuck with a pallet of items 200km from home with a customer I have to tell actually you won't be getting your delivery on time. On top that I need to make the whole trip again next week to ship with a different company. Multiple failures affecting time, money and reputation. So so angry.
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Deli
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