Brunswick, Australia
9/306 Albert St
N/A
+61393802112
They did an ok job to get my coffee machine back online, but had I been paying moser attention at pickup there are a few questionable extras on the bill like a new basket I didn’t need and didn’t ask for
like
As the comments below suggest.. Blamed COVID for their lack of ability to communicate, respond on time and inform me of any particular detail within the 6 weeks they had my machine. They also returned the machine with more problems than it went in with. My machine will no longer pour coffee and I only wanted it to be serviced. They returned it with a non repair sticker and now it's broken. Would really suggest you DO NOT use this company. Very mad....
Looks like they have gone bust - and with them holding my vintage Baby Gaggia too. v upset.
As below.. I assume they have not made it through lockdown however they still have my coffee machine, I have not heard from them since it was dropped off four months ago.
Been there a few times , Great customer service , they were really honest and helpful , thank you for that !
Prompt response and they actually fix machines and explain what they did.
I have never had better service in my life. The gentlemen treated me with politeness and respect, informed me of the length it'll take to have repairs done, and then had a conversation about how these things happen and what I can do to avoid needing repairs in the future. I recommend these folk for all your machine needs
Absolutely terrible service. They kept machine for 2 months. Didn't respond to email or phone calls requesting an update. When finally returned machine it didn't turn on. All for 240. Thank you very much your business and staff are clearly a waste of time and space.
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