Brookvale, Australia
Unit 3a/42-46 Wattle Rd
N/A
+61299059700
Vision 3 window systems is a good company. They have replaced 14 windows and 3 sliding doors for our house last month. All of them are delivered on time and finished installation in 7 days. We are very happy with their work. Many thanks to Rep. Scott and installer Bruce.
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I would not deal with this company. They cost our project us weeks in delays and impacted on the progress of the whole refurbishment. We paid a deposit but after 6 weeks still no windows or doors, chasing up without any responses except lies and false promises. We waited months for installation. A classic case of taking money on one hand and using it for other jobs, eventually it has to catch up. There are many other more reputable companies out there with the same products. Buyer beware!!!
The windows are of good quality, but what really prompted me to give them a 5 stars rate was the impeccable installation. For anybody thinking of ordering from Vision3, I would suggest you ask for Bruce to install your windows/doors. I Could not be happier. However, I was not so happy with Vision3 when they required total payment 1 week before the goods were ready. I think it is fair to ask for a big deposit, but full payment for goods one week before delivery? a bit too much, in my opinion.
Seriously. Good. Windows. Do not bother comparing to others- the quality is not comparable. Even our builder of 25yr is impressed. Great guys- take your building plans and they do the rest. Highly recommend to anyone who takes their build quality seriously!
Ordered windows for my extension and renovation. Nothing was a problem. Was delivered on time and in full with no hassles. There was a problem with a couple of the windows in relation to the glass. This was addressed quickly by their very capable staff and rectified. I highly recommend Vision 3.
Unfortunately after an initial promising phone call the most miserable guy in the world showed up, he agreed to send quotes for the two systems we spoke at length about, got a quote for one of them several weeks later and still not received the other despite chasing. The initial over the phone quotes where miles away from what they quoted so overall a complete waste of time, I had over quotes from other trades on the same day, and the difference in customer service was like night and day. If you scroll down the reviews you will see I’m not the first to experience this.
These guys did a great job on our patio bi-fold doors and windows. Great service, highly recommend
The customer service was excellent. They responded promptly to all my queries. Their pricing was very competitive and I am happy with their products. I would be recommend them to friends and would definitely use them again.
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