Bungalow, Australia
13/149-155 Newell St
N/A
BUYER BEWARE! I placed an order over 2 weeks ago for a product that is now still listed as "order pending" I've have emailed the company twice to get an ETA and the only response was "they've requested an update from their warehouse and will advise accordingly", which was the last I heard from them. TWO WEEKS AGO! EDIT: Its been a month since my order. Still no response from this so called business. Order still pending. I will be contacting my bank.
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Absolutely awful. Been given the runaround something shocking. Received some sort of error message during the placing of my order and assumed it hadn't gone through. They wrote back saying it hadn't been processed and was not active. I decided not to proceed but then see a charge for the amount on my credit card. During the process I also wrote to them asking them to cancel the order, since I had LOST CONFIDENCE in their system. It didn't help. And they began ignoring me. I still haven't received the goods and it's 10 days since that charge against my credit card. Transact with these individuals at your own risk. You have been warned
Worst online experience possible. I was immediately charged for goods that were never delivered. Thought dealing with an Australian based firm would be much safer. I was wrong. Have no dealings with this supplier!
Ordered online 5 May 15, Credit card debited immediately then nothing. No response to no less than 5 emails and phone disconnected. Have lodged a disputed transaction with my credit card provider as of 18 June 15. Do not use Bronzemoon outdoor... I don't even think they are a real business.
Here are some good reasons to order from Bronzemoon Outdoors: • You are a hard core masochist or gimp, and enjoy someone inflicting pain on you. • You don't actually want the item you're ordering. • You have too much money and want to give some of it away. • You are a degenerate gambler, who wants to roll the dice on your order arriving. If you do not fit into any of these categories, then there is really no need to put yourself through the personal, financial and time-wasting costs of dealing with some shady online scammers who should either be running from an investigative reporter on TV, or picking up trash from the side of the road in orange jumpsuits.
It is about one week that I ordered and it is still pending while they immediately got their money. These guys took 100 and ignored my emails. Never trust their website, you may better know than me, what kind of people wok there and how. I wish, I had read these reviews earlier. Now I had to go to my bank. Be careful with these guys.
DO NOT ORDER ANYTHING FROM BRONZEMOON OUTDOORS. YOU WILL NEVER RECEIVE YOUR GOODS. I paid money in good faith for a machete and so far I have seen nothing - so cock and bull story about the goods having been lost in the post and nothing since. Note the lack of a contact telephone number - this is never a good sign. AVOID LIKE THE PLAQUE.
They will take your money then fail to contact you. I attempted contact via their Facebook page and was quickly blocked from contacting them. I have attempted contact several times and have had no response. I am taking action to retrieve the money taken from me as a fraudulent transaction and taking matters to Fair Trading. DO NOT USE THIS COMPANY!
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