Rocklea, Australia
Boundary Rd
N/A
+61 732555696
The guys from Brisbane Irrigation were great! Friendly, efficient and professional throughout the whole job! Would definitely recommend using them again for irrigation installs.
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The post-installment service from the people at BIS was first class. There were some problems with our system (which were no fault of theirs but due to a faulty batch of US-manufactured valves) and they could not have been more helpful or more responsive. Could not recommend them more hightly. The installer, Mike, is also as super-knowledgeable chap who will bend over backwards to give you the system you need. Respect.
I would highly recommend this service. We had an old sprinkler system that leaked and didn't work properly. The guys from Brisbane Irrigation Systems found the problem and fixed it in a jiff. They also replaced the timer which was faulty at a reasonable price. Thank you, as it is hard to find good old fashioned service these days.
I run a gardening business and I called this bloke out to have a look a system one of my guys had damaged. He made an effort to help me out as soon as possible, and when he looked at the job, even though he was in a position to make a decent job of it, suggested a simpler solution that solved the issue, costing me nothing. He wouldn't even take money for his time getting there and sorting it out. From my interactions with these guys I would say you'd be hard-pressed to find more honest and helpful service. Thanks again.
We used Brisbane Irrigation on a few occasions. The quality of service was acceptable however the administrative side was appalling. Invoices were not sent out, we were receiving emails from one person that conflicted with emails received on the same matter by another. It took months to receive Invoices and we have now (in writing) been accused as thieves. Do not recommend.
Matthew and his team are very professional. Matt has a lovely manner and his communication skills are excellent. I am very pleased with the care they demonstrated when digging their trenches through the grass and in the garden beds. Thanks very much Matthew and team.
1. the amount on the invoice is different from their quotes. It seems that there's no communication between their technical staff and their account staff. 2. the technician promised me to come back in the following week to fix another problem, but never show up again. It's okay if you can't or not planning to do the job any more, but at least you should contact me and let me know. there's no credibility in this bussiness
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