Brighton, Australia
2/71 Church St
$$
+61 395928411
N/A
DeliveryIn-store pick-upIn-store shoppingTakeawayDine-in
Wheelchair-accessible car park
Laurent is such an elegant place to sit and have a coffee or a tea alongside a beautiful pastry or cake. Plus the staff is incredibly friendly!
like
Average service Overpriced They don’t have oat milk and honey Good a/c Confortable sofa
Laurent is one of my favourite bakeries in Melbourne. I love the french style pastries and all of their food and drinks are the best quality you will find. Always look forward to visiting Laurent!
I love going into this Bakery and the display of cakes and croissants always tempts me. I have always been happy here with every purchase until last week. The 55 birthday cake was not fresh the macaroons were soft and I believe it was a 2-3 day old cake. The rude women on the phone told me - no refunds - she was abrupt - you need to bring it back. I returned with the cake but the staff didn't know anything about it and there were no cakes left as it was the afternoon. I went back the next day and the rude lady who I spoke to on the phone was there. (I recognised her voice) She made a big scene and grudgingly said out loud addressing to the queue, you better like this one as she will not change and do I understand!! She argued the cake was fresh - when it wasn't. I was humiliated. This was absolutely unnecessary behaviour. I think this lady urgently needs to learn her demographic and some manners. I spent 75 in this transaction in the shop and didn't deserve to be treated in this way. This has put me off returning to Laurent. This is certainly not how you treat loyal customers who support local business during a pandemic!
With the hustle and bustle of Church street, it is always a pleasure to sit down and relax at Laurent Bakery. Quality cakes and super friendly service. The venue is actually really big, a lot more space inside than you would expect from the outside. Recommend.
Service was great, coffee was a little burnt and our cafe eclair tasted stale though.
Friendly staff, pleasant atmosphere, awesome pastries displays! Except that there wasn’t any pricing that I could find when I got in there. The pastries are just slightly pricey. Everything else is alright :)
The chicken. avocado and walnut focaccia is amazing
Deli
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