Brighton East, Australia
5/36 Union St
N/A
+61448049903
Might be fine but never returned by initial call.
like
reaonable price, thank you
Excellent service! One morning - out of the blue - my 2 year old Samsung TV wouldn't turn on. I reached out to an AV guy I know and to Samsung and no one could help me determine the issue nor could help me anytime soon. When i returned home that night I looked up smart tv repair in my area and came across Rashad. I called him with my issue and he promptly replied that he could be to my apt within an hour or two (it was after 6pm). I was shocked as usually it would be days for any service repairman to come out let alone that same night. When he arrived, he quickly determined the issue to be a dead motherboard and showed me the mechanisms and explained to me the problem. He was not pushy about the suggested repair but took his time explaining to me that this is a relatively common issue and it did happen to his own TV as well. He helped me make the decision to replace the part, as if it had been up to me I probably would have just resorted to buying a new TV. After all, who wants to pay a few hundred bucks to replace a relatively new television if this happens all the time?? He assured me that the repair would be worth it. So he ordered the part and took a small deposit from me in good faith. Within a few days he reached out to me that the part was in and he was ready to come over that night to handle the repair. He was at my apt within 30 mins to repair the tv and even remembers to bring along a power cord for my other TV that i had lost and forgot to remind him about. All in All - Rashad is a very smart, friendly and competent technician and he goes above and beyond to deliver excellent service. I would trust him with any future needs and would recommend him to anyone looking for a trustworthy and local technician. He is the best! Thank you Rashad and it was very nice to make your acquaintance!
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