Bridgewater, Australia
35 Cove Hill Rd
N/A
+61 61132345
The parcel handling is very bad. Even when they see it is a tv box from outside, they smashed my screen cost me 1400 dollars for tv and i cannot even repair it
like
Good staff helped me get my parcel a little quicker then I was suppose to
Parcels don't arive on time and customer call centre is a hassle to deal with. If you have the chance to go through another postal service, do it.
I ordered a fridge from Victoria on wed, it arrived on my door step on the following wed, one week is quick delivery as far as l can see, cant praise this company enough, well done.
Poor service, said my items were delivered to Bridgewater TAS, but I’m in South Hobart, literally the other side of the city, When ringing to find out what had happened to the items, stated that their would be an investigation to what happened to the items. This outfit may have a slick outfit and owned by Australia post, but WOW, talk about incompetent. One of the items was a Christmas present costing a lot of money, I am very disappointed in this service and won’t be ordering from the vendor who uses this delivery service either.
Startrack were great to deal with, really happy with my recent delivery experience.
Always consistently repeatedly terrible. No tracking for packages that enter their vortex from other carriers beforehand. They fail to knock / ring and just leave cards. Instruction cards informing you that you can pick it up from a post office don't always specify the day that the package will be available, and never the time. Do not use them directly to send packages your end customers will have a bad experience.
Parcel delivery is hit and miss sometimes they deliver it and sometimes they just drop it off at a post office not even the one you receive your mail through. Its left up to you to find out where they left it. Or when you check the tracking it's been sitting in the depot for over a week. When you ring to complain you just get fobbed off. There is no excuse for not delivering here as there is always someone home and instructions if there is not. Its not a free service you pay to have things delivered to your home, not just when they feel like it. Stay away from this company they don't provide the services you pay for. I'll be asking for the company I get my deliveries from to use another company
Deli
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