South Nowra, Australia
126 Princes Hwy
N/A
+61 244468100
Kelly at the nowra branch was awesome. Knew her stuff and had quotes back to me in no time at all. Nothing was too hard for her to work out for us. 10/10 service.
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I originally left a negative review but Bradnam's contacted me, sent out somebody to assess the windows and have now agreed to replace them - I can't ask for more than that. Thanks
Dreadful organisation, very poor quality product resulting in our front door lock breaking 3 times and being replaced/ repaired in 4 years after being stonewalled for a week by reception I’ve now received an email ( not a phone call ) from the warranty manager Basically ignoring consumer laws and telling me I can pay full retail and wait 17 days to fix their faulty product. Avoid this organisation under all circumstances, poor quality product backed by abysmal customer service.
Great product and service.
Review on customer service We are undertaking a major renovation and was upsold to install signature series and commercial and upgraded glass and as I upgraded they said they would supply basic flyscreens. After committing to a significant spend we were excited to see the product. Delays to shipments a day before expected delivery and very ordinary customer service, now mean we won’t make lock up for Xmas. I understand delays happen however continued miss, or no communication is inexcusable. Especially when you are paying for trades to be onsite but they fail to communicate the delays. Additionally no flyscreens have arrived. After making enquires the rep said she can no longer see it on our order and is now not longer willing to supply ??? Whilst I will give a seperate review on the product - when/if it all arrives if you are after professional customer service please look elsewhere.
Unprofessional, rude and disorganised. Anyone with any self respect should avoid.
Helpful, Professional, Friendly service with great prices and quality products.
Deli
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