Box Hill South, Australia
4/313 Middleborough Rd
N/A
+61 398987531
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
I have been a regular customer at this store, however today I took my dog in for a nail clip (takes \u003c5 mins), I was told they don’t do walk in nail clip at the moment. The staff said I need to book for a full groom. My dog has monthly nail clips and I have taken him to this store regularly. I understand during Stage 3 lockdown it wasn’t allowed however now they are open for grooming but not for nail clips??? I am taking my dog to Habitat Pet Supplies on Highbury Rd, Burwood who are open for grooming as well as nail clips and were happy to accomodate us.
like
saw these betta fish being kept in horrible conditions- one with fin rot so advanced, its fins were black and falling to the bottom of the tank. another fish with a huge wound on its back, both being kept in tanks with less than a litre of water per fish. absolutely disgusting that they are allowed to sell these fish with the lack of knowledge the workers have on fishkeeping.
My experience with kitten adoption from this store has been terrible and heart breaking. I adopted an 8 weeks old kitten named pop on March 2019. (We named him Simba afterwards). I was told the kitten is healthy and he had been checked by their vet and the shelter they came from. So I believed them. But turned out that Simba was Felv positive (Feline Leukaemia) and he was only with us for 6 months and could not make it to live longer with us (Passed away on 12 of September 2019). The saddest thing is that I already had another cat 'Jasper' two and a half years old (completely healthy). Now he is three years and a half, very sick in his final days, as he got the same virus from Simba. Jasper could have been with us for so long (12-15 years) if This store or the shelter who gave them these kittens could have informed us/them that Simba had Felv which is highly contagious among cats as well. I really hope you guys reconsider the shelter you get these kittens from. Please follow up this issue with your shelter, because clearly they are not being honest with you. My family and Myself are totally devastated and heart broken losing two of our loved ones (Simba and Jasper) for your shelter mistake. Besides my very sad adoption experience, I have been happy with their food range for cats and their products quality are really good and rich in nutrition. Their customer service has been great and helpful so far too.
Ralph knows he is in for a treat as soon as we walk in. Very helpful staff and great for all your pet supplies at a good price.
It's a pet barn. Good prices and range for your average pet owner.
This where I get all our dog' requirements. Great place, always have what I want
In and out very quickly, but good and easy visit!
Great range of stock and very helpful team!
Deli
The best companies in the category 'Deli'